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Working in eBay right now and can't click on certain links and when I try to leave feedback and push any of the buttons, the drop down box/menu won't show up.

  • 3 replies
  • 23 have this problem
  • 3 views
  • Last reply by MsTech

jvenuto333
jvenuto333
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Links that don't work: Under My EBAY: Archive, More actions, Leave Feedback. When I goto the feedback forum and click on a button, the drop down box does not show...

Links that don't work: Under My EBAY: Archive, More actions, Leave Feedback. When I goto the feedback forum and click on a button, the drop down box does not show...

All Replies (3)

Nellus
Nellus
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Hello,

Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • On Windows you can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac you can open Firefox 4.0+ in Safe Mode by holding the option key while starting Firefox.
  • On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

FirefoxSafeMode

Once you get the pop-up, just select "'Start in Safe Mode" Safe Mode Fx 15 - Win

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

Thank you.

rolyoh
rolyoh
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I have this problem too. It's happened on other FF updates a few years back, although it has been quite some time since this was ever a problem. However, I restarted FF in safe mode and many of ebay's links do not work for me either.

Prior to coming to this forum I updated Flash player. That did not resolve issue.

Modified by rolyoh

MsTech
MsTech
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Go to the Mozilla Firefox's History at the top of the screen and CLEAR RECENT HISTORY....PRESTO! All is working now.