This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

On opening a new window tab shows - "browser.startup.homepage=about:home"

  • 1 reply
  • 7 have this problem
  • 88 views
  • Last reply by cor-el

Jithin
Jithin
more options

When I open a new window all I see is this "browser.startup.homepage=about:home". And address bar says chrome://branding/locale/browserconfig.properties

What is happening and how do I fix this?

When I open a new window all I see is this "browser.startup.homepage=about:home". And address bar says chrome://branding/locale/browserconfig.properties What is happening and how do I fix this?

Chosen solution

You can check for problems with preferences and rename or delete the prefs.js file and possible numbered prefs-##.js and user.js files to reset all prefs to the default value.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
Read this answer in context 👍 1

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

You can check for problems with preferences and rename or delete the prefs.js file and possible numbered prefs-##.js and user.js files to reset all prefs to the default value.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.