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Mozilla thinks I'm running v6 - I'm actually running v25. Why?

  • 6 replies
  • 1 has this problem
  • 1 view
  • Last reply by isne

isne
isne
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Your site thinks my version of FF is out of date and that I'm using Windows7.

I am not.

I'm running FF v 25.0 on Mac OS 10.6.8

(Netalyrz also thinks I'm running FF6 on Windows. Your troubleshooter also thinks I'm running FF6 on Windows.)

'About Firefox' shows v 25.0

Your site thinks my version of FF is out of date and that I'm using Windows7. I am not. I'm running FF v 25.0 on Mac OS 10.6.8 (Netalyrz also thinks I'm running FF6 on Windows. Your troubleshooter also thinks I'm running FF6 on Windows.) 'About Firefox' shows v 25.0

Chosen solution

Resetting all the ".useragent." prefs in this support article - https://support.mozilla.org/en-US/kb/websites-say-firefox-outdated-or-incompatible - will fix that OS related pref.

Read this answer in context 👍 1

All Replies (6)

kobe
kobe
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Does using whats said in the How to reset the default user agent on Firefox article?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Note that you have a general.useragent.override pref that identifies you as Firefox/6.0:

  • Mozilla/5.0 (Windows NT 6.1; rv:6.0) Gecko/20100101 Firefox/6.0
kobe
kobe
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You need to reset that pref mentioned by cor-el above.

SEE: http://kb.mozillazine.org/Resetting_preferences#Resetting_preferences_in_about:config

isne
isne Question owner
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Thanks for your reply. Before I do anything - This is showing my OS as Windows7. I am actually using Mac OSX v10.6.8

Does this mean that the problem is more than a Firefox config issue?

the-edmeister
the-edmeister
  • Moderator
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Chosen Solution

Resetting all the ".useragent." prefs in this support article - https://support.mozilla.org/en-US/kb/websites-say-firefox-outdated-or-incompatible - will fix that OS related pref.

isne
isne Question owner
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Thankyou to all who replied.

You were all quite right and the last post fixed the problem.

(I wonder how the config came to think I was running Windows7 when it was actually an iMac??!!)