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cannot access any games on pogo.com

  • 2 replies
  • 1 has this problem
  • 11 views
  • Last reply by cor-el

navylady
navylady
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for instance: click on word womp. the next screen is an all grey background with a message box in the middle that says "fbconnect library is missing (all.js)", the only option given is ok. click ok.. chat rooms come up. click on a chat room. pop-up window comes up that is all grey with message box in the middle that says "fbconnect library is missing (all.js)" with the only option of ok. click ok. word womp screen flashes, then it says now loading word womp with repeating periods (showing its doing something). when i click on the camera in the upper left of window a message appears that says "adobe flash is enabled on www.pogo.com" with two options buttons of "block plugin" or "continue allowing".

for instance: click on word womp. the next screen is an all grey background with a message box in the middle that says "fbconnect library is missing (all.js)", the only option given is ok. click ok.. chat rooms come up. click on a chat room. pop-up window comes up that is all grey with message box in the middle that says "fbconnect library is missing (all.js)" with the only option of ok. click ok. word womp screen flashes, then it says now loading word womp with repeating periods (showing its doing something). when i click on the camera in the upper left of window a message appears that says "adobe flash is enabled on www.pogo.com" with two options buttons of "block plugin" or "continue allowing".

All Replies (2)

guigs
guigs
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Hi NavyLady,

On the pogo website it looks like the it is retired, which is a real bummer [https://help.ea.com/article/pogo-games-beta-on-facebook-is-retir...]

I did a little research on the all.js file and currently this file no longer exists in Firefox. Mozillazine Discussion: where did the functionality of all.js migrate to?

I also tried the game as well and got a blank screen, and it said that the server was temporarily unavailable. However, for the Adobe plugin issue, if you would not like that question to pop up you can change that option in the menu Tools> Addons, then click on the Plug in Tab. From there look for Adobe and change "Always ask" to "Never ask".

If there continues to be errors certainly contact Pogo.com support too.

We are happy to continue helping too, how did it go?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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This has nothing to do with the Firefox all.js pref file, but with files that Pogo uses to connect to Facebook.

I think that most games on Pogo use Java and you seem to have an old Java 1.6.0_65 version, so best would be to update to the latest Java 7 if that is supported on your Windows XP system.