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Firefox will not open pages I want to see. How do I fix this?

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  • 1 has this problem
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  • Last reply by cor-el

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On many occasions when I click on a link, all I get is a blank page. Sometimes when Firefox does this, there is a button for "Allow"; however, on many occasions there is no "Allow" button, and I cannot see the content. This is particularly troubling when I'm at my banking site, and I can't see important information. I have to go to Windows Explorer to see what I want to see.

On many occasions when I click on a link, all I get is a blank page. Sometimes when Firefox does this, there is a button for "Allow"; however, on many occasions there is no "Allow" button, and I cannot see the content. This is particularly troubling when I'm at my banking site, and I can't see important information. I have to go to Windows Explorer to see what I want to see.

All Replies (2)

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Hello,

Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • On Windows you can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac you can open Firefox 4.0+ in Safe Mode by holding the option key while starting Firefox.
  • On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

FirefoxSafeMode

Once you get the pop-up, just select "'Start in Safe Mode" Safe Mode Fx 15 - Win

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

Thank you.

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Do you mean this?

  • Firefox > Options/Preferences > Advanced > General : Accessibility : [ ] "Warn me when web sites try to redirect or reload the page"

The setting in "Options > Advanced > General" is meant as an accessibility feature, as you can see by the label of that section, so that people with disabilities or people who use screen readers do not get confused and is not meant as a safety protection to stop redirecting.

See also: