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FireFox Adobe flash player keeps crashing and running slow.

  • 2 replies
  • 22 have this problem
  • 18 views
  • Last reply by ideato

Fighterzero000
Fighterzero000
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I don't know if it is because I have windows 8.1 or what but for some reason my flash player keeps on crashing and I can not watch any videos. I can watch videos and flash based thing perfectly fine on google chrome but for some reason I can not on Firefox. I have tried uninstalling and reinstalling Firefox and well as updating my flash player numerous times but the results are still the same.

I don't know if it is because I have windows 8.1 or what but for some reason my flash player keeps on crashing and I can not watch any videos. I can watch videos and flash based thing perfectly fine on google chrome but for some reason I can not on Firefox. I have tried uninstalling and reinstalling Firefox and well as updating my flash player numerous times but the results are still the same.

All Replies (2)

iamjayakumars
iamjayakumars
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Try with Beta version of flash

ideato
ideato
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Hello Fighterzero000, try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.

You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

  • Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
  • In the Firefox options window click the Advanced tab, then select "General".
  • In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
  • Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:


also, disable hardware acceleration in your Flash Player settings. (See this article for more information on using the Flash plugin in Firefox).

To disable hardware acceleration in Flash Player:

  1. Go to this Adobe Flash Player Help page.
  2. Right-click on the Flash Player logo on that page.
  3. Click on Settings in the context menu. The Adobe Flash Player Settings screen will open.
  4. Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel.

    The image "fpSettings1.PNG" does not exist.
  5. Remove the check mark from Enable hardware acceleration.
  6. Click Close to close the Adobe Flash Player Settings Window.
  7. Restart Firefox.

This Flash Player Help - Display Settings page has more information on Flash Player hardware acceleration, if you're interested.


thank you