This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

When I click certain links on certain pages they will not load.

  • 2 replies
  • 2 have this problem
  • 51 views
  • Last reply by cor-el

Holly Rhodes
Holly Rhodes
more options

I run across a website every few days that has links I am trying to click and they do nothing. I have to use a different browser to access them.

For example : www.retailmenot.com I click coupon links in there and nothing happens.

I run across a website every few days that has links I am trying to click and they do nothing. I have to use a different browser to access them. For example : www.retailmenot.com I click coupon links in there and nothing happens.

All Replies (2)

Holly Rhodes
Holly Rhodes Question owner
more options

Also Google Maps won't load any address when I put them in or any directions.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Make sure that you do not block JavaScript.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.