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my yahoo mail keeps asking for my password, even though I entered it correctly.

  • 2 replies
  • 7 have this problem
  • 1 view
  • Last reply by cor-el

oldgolfer37221
oldgolfer37221
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after my mail comes up and before I can read any emails, the system goes to a screen asking for my password. I enter my password, go back to mail, and before I can read any mail, the screen asking for my password pops up again and does it all over again.

after my mail comes up and before I can read any emails, the system goes to a screen asking for my password. I enter my password, go back to mail, and before I can read any mail, the screen asking for my password pops up again and does it all over again.

All Replies (2)

Sukanya Mandal
Sukanya Mandal
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This article might help you.

https://support.mozilla.org/en-US/kb/problems-with-email-how-to-find-help?esab=a&s=problem+with+email+and+how+do+i+fix+it&r=3&as=s

Thank you.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Check the connection settings.

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":

This can be caused by corrupted cookies or cookies that are blocked (check the permissions on the about:permissions page).

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems: