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  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by cor-el

NIGHTSKIES
NIGHTSKIES
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for some reason when I am using firefox I can't view photos on the find a grave site. If I use safari I can view the photos. It is probably something I have done, but don't know what. If I turn off ad block, it still doesn't work.

I was "fooling" around with a photo on find a grave, and suddenly I couldn't see ANY PHOTOS. hope you can help.

for some reason when I am using firefox I can't view photos on the find a grave site. If I use safari I can view the photos. It is probably something I have done, but don't know what. If I turn off ad block, it still doesn't work. I was "fooling" around with a photo on find a grave, and suddenly I couldn't see ANY PHOTOS. hope you can help.

All Replies (2)

Aman Routh
Aman Routh
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Clear the cache and the cookies from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • * Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).


  • Do NOT click the Reset button on the Safe Mode start window.
cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Note that this thread is about Firefox on Mac:

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"

If images are missing then check that you aren't blocking images from some domains.

  • Press the F10 key or tap the Alt key to bring up the hidden "Menu Bar" temporarily.
  • Check the permissions for the domain in the currently selected tab in "Tools > Page Info > Permissions"
  • Check "Tools > Page Info > Media" for blocked images
  • Select the first image link and use the cursor Down key to scroll through the list.
  • If an image in the list is grayed and "Block Images from..." has a check-mark then remove this check-mark to unblock images from this domain.

Make sure that you do not block (third-party) images, the permissions.default.image pref on the about:config page should be 1.

Make sure that you haven't enabled a High Contrast theme in the Windows/Mac Accessibility settings.

Make sure that you allow pages to choose their own colors.

  • Firefox > Preferences > Content : Fonts & Colors > Colors : [X] "Allow pages to choose their own colors, instead of my selections above"

Note that these settings affect background images.

See also:

There are extensions like Adblock Plus (Firefox/Tools > Add-ons > Extensions) and security software (firewall, anti-virus) that can block images and other content.

See also: