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Had internet connection problem. Now fixed BUT specificaly www.yahoo.com (previous homepage) does not open properly. When I try to open it, it says "Nointernet"

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  • Last reply by nstavrul

nstavrul
nstavrul
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I had some internet connection problems. Now they are fixed BUT my previous homepage: www.yahoo.com does not open properly anymore. All other web pages work fine. When I try to open www.yahoo.com a message appears (probably from the internet provider) saying "Nointernet"...

I had some internet connection problems. Now they are fixed BUT my previous homepage: www.yahoo.com does not open properly anymore. All other web pages work fine. When I try to open www.yahoo.com a message appears (probably from the internet provider) saying "Nointernet"...

Chosen solution

Hi nstavrul,

Thank you for your screenshot. When you reset the homepage, did you delete the cached page in the history manager? Please search for this url and delete it, then request then reset the homepage one more time if yahoo.com reloads.

If this does not change the homepage, you can also check that none of the add ons that you have are blocking any preferences from saving. Some instructions on how to do this are in our knowledge base for how to troubleshoot in safe mode. Diagnose Firefox issues using Troubleshoot Mode

How to fix preferences that won't save is another troubleshooting reference for the home page reference.

Please let us know if this helps.

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All Replies (4)

Andrew
Andrew
  • Moderator
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Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

nstavrul
nstavrul Question owner
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Here's the screenshot. If it's all Greek to you it's because it's Greek!! Thanks so much...

guigs
guigs
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Chosen Solution

Hi nstavrul,

Thank you for your screenshot. When you reset the homepage, did you delete the cached page in the history manager? Please search for this url and delete it, then request then reset the homepage one more time if yahoo.com reloads.

If this does not change the homepage, you can also check that none of the add ons that you have are blocking any preferences from saving. Some instructions on how to do this are in our knowledge base for how to troubleshoot in safe mode. Diagnose Firefox issues using Troubleshoot Mode

How to fix preferences that won't save is another troubleshooting reference for the home page reference.

Please let us know if this helps.

nstavrul
nstavrul Question owner
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Thanks guigs2. Deleting the page from the history page worked. I can't believe it was that easy!!