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how to turn off security settings

  • 2 replies
  • 3 have this problem
  • 6 views
  • Last reply by pzakaria

pzakaria
pzakaria
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I book my cinema tickets on line and have always been able to select my seat as a plan of the cinema comes up showing available seats. Since last week I can no longer do this. The seating plan no longer appears and I just get a small window saying Application Blocked and "Your security settings have blocked an untrusted application from running." If I click the Details tab I get a Java Console box with a list of stuff that doesn't make much sense to me. I want to know how to disable whatever it is that is blocking the cinema seating plan so that I can continue to see it, and book my tickets as I have always done.

I book my cinema tickets on line and have always been able to select my seat as a plan of the cinema comes up showing available seats. Since last week I can no longer do this. The seating plan no longer appears and I just get a small window saying Application Blocked and "Your security settings have blocked an untrusted application from running." If I click the Details tab I get a Java Console box with a list of stuff that doesn't make much sense to me. I want to know how to disable whatever it is that is blocking the cinema seating plan so that I can continue to see it, and book my tickets as I have always done.

Chosen solution

Hello Philipp,

Thanks for the reply - since I posted the message I have found out that the problem is with the latest update of Java - it doesn't work with the way the cinema uploads their seating plans. The cinema is currently trying to find another way for people to see the seating plan. So as you say, it wasn't a Firefox problem. Many thanks.

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All Replies (2)

philipp
philipp
  • Moderator
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hello pzakaria, this message isn't coming from firefox but from the java plugin - please refer to oracle's documentation on the subject: http://www.java.com/en/download/help/appsecuritydialogs.xml

pzakaria
pzakaria Question owner
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Chosen Solution

Hello Philipp,

Thanks for the reply - since I posted the message I have found out that the problem is with the latest update of Java - it doesn't work with the way the cinema uploads their seating plans. The cinema is currently trying to find another way for people to see the seating plan. So as you say, it wasn't a Firefox problem. Many thanks.