This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Social API doesn't work for me

  • 1 reply
  • 3 have this problem
  • 1 view
  • Last reply by AliceWyman

more options

Social API buttons (FBchat) in aren't available since updating to FF Aurora 29. The sidebar is available!

Social API buttons (FBchat) in aren't available since updating to FF Aurora 29. The sidebar is available!

Chosen solution

The support article that covers "FBchat", How does Facebook Messenger for Firefox work?, probably needs to be updated for Firefox Aurora.

Firefox Aurora is a pre-beta test build, which means it's still a "work in progress". I'm not testing it myself. If you don't get a better answer from someone familiar with Aurora, here is a bug report I found on the Social API sidebar, in case it helps:

  • Bug 960198 - No obvious option to unhide SocialAPI sidebar

Here are the Aurora release notes, which link to more information about the new Firefox user interface:

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

The support article that covers "FBchat", How does Facebook Messenger for Firefox work?, probably needs to be updated for Firefox Aurora.

Firefox Aurora is a pre-beta test build, which means it's still a "work in progress". I'm not testing it myself. If you don't get a better answer from someone familiar with Aurora, here is a bug report I found on the Social API sidebar, in case it helps:

  • Bug 960198 - No obvious option to unhide SocialAPI sidebar

Here are the Aurora release notes, which link to more information about the new Firefox user interface: