This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot open new tab or addons page

  • 1 reply
  • 4 have this problem
  • 2 views
  • Last reply by ideato

more options

Hi! After upgrade Firefox from version 26 to 27 or 27.0.1 I have strange issue. I Cannot open new tab, when I`m clicking on the plus button or CTRL+T key combination blank space is visible between tab and plus button (see attachment). Also, I can`t open Addons page. I`ve trying to run Firefox in safe mode, deleting Profile, reseting to default settings, disable hardware acceleration. None of above helped :( http://i57.tinypic.com/6tlrth.jpg

Hi! After upgrade Firefox from version 26 to 27 or 27.0.1 I have strange issue. I Cannot open new tab, when I`m clicking on the plus button or CTRL+T key combination blank space is visible between tab and plus button (see attachment). Also, I can`t open Addons page. I`ve trying to run Firefox in safe mode, deleting Profile, reseting to default settings, disable hardware acceleration. None of above helped :( http://i57.tinypic.com/6tlrth.jpg

Modified by MMpl

All Replies (1)

more options

Hello MMpl, any luck if you delete the localstore.rdf file in the profile folder ?

http://kb.mozillazine.org/Corrupt_localstore.rdf


thank you