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download updates to mac

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  • Last reply by ideato

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my computer will not download updates to firefox, keeps asking when i say update it just loads and never stops

my computer will not download updates to firefox, keeps asking when i say update it just loads and never stops

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Hello jennifercoker, if there is an issue with update or permissions the better and easiest way is to download and install firefox:

1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html

2. Trash the current Firefox application to do a clean install.

3. Install the version that you have downloaded.

Do not select to remove your personal data, your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks or other personal data.

see also: Installing Firefox on Mac


thank you