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How do you stop a message filter vacation message from responding repeatedly to a failure message?

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  • Last reply by Matt

kdownes13
kdownes13
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I set up a message filter for a vacation message while I was away. The problem is, every time I get a junk message (like from LinkedIn, Facebook, etc.), it sends the vacation message, then gets a failure message, and then responds to the failure message. This keeps happening until I can get into my settings and shut off the filter. Sometime I come back to over 200 failure messages because it just keeps sending the auto response over and over.

Any suggestions on how to avoid this?

I set up a message filter for a vacation message while I was away. The problem is, every time I get a junk message (like from LinkedIn, Facebook, etc.), it sends the vacation message, then gets a failure message, and then responds to the failure message. This keeps happening until I can get into my settings and shut off the filter. Sometime I come back to over 200 failure messages because it just keeps sending the auto response over and over. Any suggestions on how to avoid this?

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Matt
Matt
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the support article here says use the setting provided by your service provider on their web site for a reason.

To answer your specific question, you will need to check the from email is not one of those junk email addresses (perhaps an address book could be created for them and the filter check it accordingly. You filter will also need to check the message is not a delivery failure notification and in truth will still bury someone is vacation responses because it sends them one every time they email you.