This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How can I select which Address List to open "New Message" with"?

gilbertmcdonald2
gilbertmcdonald2
more options

When I start a new e-mail, the address list that shows on the left is now "Collected Addresses" instead of the Personal Address Book it always used to be. I can change from Collected Addresses to Personal Address Book but it always goes back to "Collected..." when I start a new msg. What caused this? How can I go back to the way it used to be?

When I start a new e-mail, the address list that shows on the left is now "Collected Addresses" instead of the Personal Address Book it always used to be. I can change from Collected Addresses to Personal Address Book but it always goes back to "Collected..." when I start a new msg. What caused this? How can I go back to the way it used to be?

Chosen solution

Thanks, but it doesn't change things.

Read this answer in context 👍 1

All Replies (4)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Try restart Thunderbird with Add-ons disabled Help menu (Alt + H) and see if the problem persists. It works for me, so I suggest an add-on might be the cause.

gilbertmcdonald2
gilbertmcdonald2 Question owner
more options

Chosen Solution

Thanks, but it doesn't change things.

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Do you use ccleaner?

gilbertmcdonald2
gilbertmcdonald2 Question owner
more options

I don't know what ccleaner is - please advice... and "thanks" again.