This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why does Firefox break up files that I download?

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by guigs

alacker
alacker
more options

I found found that each time I download compressed files using Firefox, the Firefox breaks up the file into multiple files. After the download, I cannot decompress the files downloaded. Other browsers, like Internet Explorer and Safari do not have this issue. I have noticed this problem on both the Windows and Mac versions of Firefox.

I found found that each time I download compressed files using Firefox, the Firefox breaks up the file into multiple files. After the download, I cannot decompress the files downloaded. Other browsers, like Internet Explorer and Safari do not have this issue. I have noticed this problem on both the Windows and Mac versions of Firefox.

All Replies (1)

guigs
guigs
more options

It sounds like that the item is decompressing after you download it. Please check your about:permissions page for downloads. Are there multiple attachments that you are downloading at once? Reset Firefox preferences to troubleshoot and fix problems Also please clear the cache and cookies by clearing the history.

I hope this helps.