This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

my inbox has disappeared; can see only sent mail

  • 2 replies
  • 5 have this problem
  • 7 views
  • Last reply by ddex09

ddex09
ddex09
more options

The inbox tab is not visible, nor a trash tab -- only the sent mail tab. How do I get my inbox back?

The inbox tab is not visible, nor a trash tab -- only the sent mail tab. How do I get my inbox back?

Chosen solution

Please post a screenshot of your problem.

http://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem

Read this answer in context 👍 0

All Replies (2)

christ1
christ1
  • Top 25 Contributor
more options

Chosen Solution

Please post a screenshot of your problem.

http://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem

ddex09
ddex09 Question owner
more options

I found that under the Go menu item, if I hovered over the e-mail account name (rather than clicking it, as I'd been doing), I could see a drop-down menu with Inbox, send, and trash as options and was able to select the Inbox. So it's back to normal again. Thanks for your willingness to help.