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Deleted mail does not always go to deleted mail box

Cacmozil
Cacmozil
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Sometimes when I press the Delete Message key after reading an e-mail, it does not go to the Trash folder but disappears completely. Of course this seems to happen only on emails I want to later retrieve <grin>.

Sometimes when I press the Delete Message key after reading an e-mail, it does not go to the Trash folder but disappears completely. Of course this seems to happen only on emails I want to later retrieve <grin>.

Chosen solution

Thunderbird does have a feature to bypass the trash folder. It happens when you hold down the Shift key while pressing the delete key. Perhaps you're unintentionally hold down the Shift key?

Other than that, it could be a view setting. Make sure View > Threads is set to All.

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All Replies (1)

Chris Ilias
Chris Ilias
  • Moderator
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Chosen Solution

Thunderbird does have a feature to bypass the trash folder. It happens when you hold down the Shift key while pressing the delete key. Perhaps you're unintentionally hold down the Shift key?

Other than that, it could be a view setting. Make sure View > Threads is set to All.