This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

user profile corrupted can i recover thunderbird emails?

  • 2 replies
  • 3 have this problem
  • 4 views
  • Last reply by guigs

more options

My user profile of my computer has been corrupted. I have had to create a new username and am currently copying all my files from the c drive of my old user profile to my new user profile. When I open mozilla thunderbird, it doesn't recognize that I have ever used it before and asks if i'd like to create a new email address. What I'd like to do is get my inbox and all folders that I had created and was using on my corrupted user profile and move them to the new user profile. Is this possible and if so, how do i do it?

My user profile of my computer has been corrupted. I have had to create a new username and am currently copying all my files from the c drive of my old user profile to my new user profile. When I open mozilla thunderbird, it doesn't recognize that I have ever used it before and asks if i'd like to create a new email address. What I'd like to do is get my inbox and all folders that I had created and was using on my corrupted user profile and move them to the new user profile. Is this possible and if so, how do i do it?

All Replies (2)

more options

corrupted how, why? more information please.