This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Red Circle with Line Through

more options

I was viewing my email, hit something on my keyboard and I got a red circle with a line through it on my email that I was viewing including all the others with the same Subject / receiver. Now the emails are not there anymore and I have not received any messages from that person either, at least not through Thunderbird. I am not sure what I did. Any help is greatly appreciated.

Thanks

Mark

I was viewing my email, hit something on my keyboard and I got a red circle with a line through it on my email that I was viewing including all the others with the same Subject / receiver. Now the emails are not there anymore and I have not received any messages from that person either, at least not through Thunderbird. I am not sure what I did. Any help is greatly appreciated. Thanks Mark

Chosen solution

View Menu (Alt+V) > threads > ignored threads

see https://support.mozilla.org/en-US/kb/ignore-threads

Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

View Menu (Alt+V) > threads > ignored threads

see https://support.mozilla.org/en-US/kb/ignore-threads

more options

Matt,

Thanks for the reply and help. Don't ask me how I did it to begin with but it seems to be working fine now.

Thanks again.

Mark