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I accidently download a toolbar called "Shop at Home"--how do I get rid of it, thanks.

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  • Last reply by cor-el

vegasrelo
vegasrelo
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How do I get rid of a toolbar called: "Shop at Home", thanks

How do I get rid of a toolbar called: "Shop at Home", thanks

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cor-el
cor-el
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You can check for recently installed suspicious or unknown extensions.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

Extensions that do not have a "Remove" button are installed by other software and are not under control of the Firefox extension manager.
Such globally installed extensions are usually found via a registry scan or are installed in a location that Firefox scans for installed extensions.

Extensions installed this way need to be removed via the settings (options/preferences) of the program that has added this extension or you need to uninstall this program via "Control Panel > Programs".
In Firefox you an only disable such an extension.