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Why do emails disappear from the inbox and how to retrieve them?

  • 1 reply
  • 7 have this problem
  • 6 views
  • Last reply by christ1

EmmanuelGeri
EmmanuelGeri
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The emails I receive in the inbox disappear without me deleting them or archiving them. I would like to know how to retrieve my emails. This happens if I receive a number of emails or after a certain time but as I said I do not delete them. This does not occur with the sent box only the inbox. I would like to learn to archive my emails in folders. Is it possible to archive them into DIFFERENT folders? Thank you for your help. Geraldine

The emails I receive in the inbox disappear without me deleting them or archiving them. I would like to know how to retrieve my emails. This happens if I receive a number of emails or after a certain time but as I said I do not delete them. This does not occur with the sent box only the inbox. I would like to learn to archive my emails in folders. Is it possible to archive them into DIFFERENT folders? Thank you for your help. Geraldine

All Replies (1)

christ1
christ1
  • Top 25 Contributor
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Do the messages disappear after you read them?

Moving messages out of Inbox is a good idea. Take a look at this article.

https://support.mozilla.org/en-US/kb/archived-messages