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Firefox opens with 2 tabs and neither of which are my nome page I go into preferences and my homepage is set right.

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by user709721

Jeff3258
Jeff3258
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when I start a new session of firefox it opens with two tabs open one is http://www.mysearchdial.com/?chnl=prtk and the other is jus a new tab but it has choices in it for facebook ebay amazom twitter and others. but if you go to tools then options under general it say show my homepage and it has google in as my homepage for startup

when I start a new session of firefox it opens with two tabs open one is http://www.mysearchdial.com/?chnl=prtk and the other is jus a new tab but it has choices in it for facebook ebay amazom twitter and others. but if you go to tools then options under general it say show my homepage and it has google in as my homepage for startup

All Replies (2)

Daniel Phillips
Daniel Phillips
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Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions and some Preferences.

  • Open websites will not be saved in Firefox versions lower than 25.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

user709721
user709721
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Hi there,

To get rid of the MySearchDial annoyware:

  1. Close all browsers.
  2. Go to the Start menu.
  3. Select Control Panel → Uninstall a program (or Add/Remove Programs in Windows XP/Vista/7).
  4. Choose Mysearchdial and click the Uninstall/Change button.
  5. Wait for Mysearchdial to uninstall.
  6. Click the Firefox menu (top-left corner).
  7. Select Options.
  8. Under Home Page click the Restore to Default button→ click OK.
  9. Go back to the Firefox menu.
  10. In the menu select Add-ons→ choose the Extensions tab →click Remove on the right of any extensions mentioning "Mysearchdial".
  11. Move the mouse cursor inside the search box at the top right of the Firefox window and click the down arrow next to the provider's logo.
  12. From the dropdown list, select Manage Search Engines....
  13. Select "Mysearchdial".
  14. Click "Delete" or "Remove".

Hope this helps!

Curtis