This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I am trying to add youtube video downloader for firefox having problem doing so

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

soul.extractor
soul.extractor
more options

I had uploaded few videos about my website project www.finditdubai.com which i want to download from youtube as once i uploaded i had deeted the video files from my computer. When i am trying to add your tube downloader from mozilla extentions mozilla page is not displaying any extentions there its just a simple white page with text links is it because of some internet issues or there is some problem with mozilla extantion page??? P;ease check https://addons.mozilla.org/en-US/firefox/addon/youtube-video-and-audio-dow/

I had uploaded few videos about my website project www.finditdubai.com which i want to download from youtube as once i uploaded i had deeted the video files from my computer. When i am trying to add your tube downloader from mozilla extentions mozilla page is not displaying any extentions there its just a simple white page with text links is it because of some internet issues or there is some problem with mozilla extantion page??? P;ease check https://addons.mozilla.org/en-US/firefox/addon/youtube-video-and-audio-dow/

All Replies (2)

flickman50
flickman50
more options

Try using Video Download Helper for downloading media files. I've been using that for years without any issues. Hope this helps https://addons.mozilla.org/en-US/firefox/addon/video-downloadhelper/?src=ss

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that there is a problem with the file(s) that store the extensions registry.

Delete the extensions.* files (e.g. extensions.json, extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

If you see disabled or not compatible extensions in "Firefox/Tools > Add-ons > Extensions" then click the Tools button at the left end of the Search Bar to check if there is a compatibility update available.

If this hasn't helped then also delete the addons.json and addons.sqlite files.