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FF v28 loads very slow even on a screamingly fast brand new PC, hardly anything loaded on the OS. Patched Win7 640-bit and still slow.

  • 8 replies
  • 22 have this problem
  • 3 views
  • Last reply by sagacious

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IE10 and Chrome load uber fast, but FF takes forever.. even disabled everything and it still loads slow.

IE10 and Chrome load uber fast, but FF takes forever.. even disabled everything and it still loads slow.

Chosen solution

SUCCESS!! I figured it out... At least in terms of getting the performance to match IE & Chrome's launch start-up time.

In Options > Advanced > disabled (unchecked) the option: "Use hardware acceleration when available"

Odd this would affect it since I have a fast machine AND a GeForce 760 GTX video card with current drivers.

Read this answer in context 👍 14

All Replies (8)

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Clear your cookies and Cache

Check with Safemode

________________________________________________________________________________

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

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I'm no noobie to this.. I know how to support software issues. Done all the usual optimizations and chrome and IE load ultra fast..Firefox white screens for a few seconds when launched before it loads it's homepage. Even switched home pages, no change. Google is the home page, so there is almost nothing to slow it down .. everything points to v28 is just slowly built.

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Please type about:support into your URL bar, press Enter, then press "Copy to Clipboard" then paste that data into this thread. Thanks!

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Application Basics
------------------
Name: Firefox
Version: 28.0
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:28.0) Gecko/20100101 Firefox/28.0
Crash Reports for the Last 3 Days
---------------------------------
All Crash Reports
Extensions
----------
Important Modified Preferences
------------------------------
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.disk.smart_size_cached_value: 358400
browser.places.smartBookmarksVersion: 6
browser.sessionstore.upgradeBackup.latestBuildID: 20140314220517
browser.startup.homepage: https://www.google.com
browser.startup.homepage_override.buildID: 20140314220517
browser.startup.homepage_override.mstone: 28.0
dom.mozApps.used: true
extensions.lastAppVersion: 28.0
gfx.direct3d.last_used_feature_level_idx: 0
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1396276631
places.history.expiration.transient_current_max_pages: 104858
plugin.disable_full_page_plugin_for_types: application/pdf
plugin.importedState: true
plugin.state.npgoogleupdate: 0
plugin.state.npnv3dv: 0
plugin.state.npnv3dvstreaming: 0
privacy.sanitize.migrateFx3Prefs: true
storage.vacuum.last.index: 0
storage.vacuum.last.places.sqlite: 1396276631
Graphics
--------
Adapter Description: NVIDIA GeForce GTX 760
Adapter Description (GPU #2): Intel(R) HD Graphics 4000
Adapter Drivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
Adapter RAM: 2048
Adapter RAM (GPU #2): Unknown
Device ID: 0x1187
Device ID (GPU #2): 0x0162
Direct2D Enabled: true
DirectWrite Enabled: true (6.2.9200.16492)
Driver Date: 3-4-2014
Driver Date (GPU #2): 9-13-2012
Driver Version: 9.18.13.3523
Driver Version (GPU #2): 9.17.10.2857
GPU #2 Active: false
GPU Accelerated Windows: 1/1 Direct3D 10
Vendor ID: 0x10de
Vendor ID (GPU #2): 0x8086
WebGL Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 760 Direct3D9Ex vs_3_0 ps_3_0)
windowLayerManagerRemote: false
AzureCanvasBackend: direct2d
AzureContentBackend: direct2d
AzureFallbackCanvasBackend: cairo
AzureSkiaAccelerated: 0
JavaScript
----------
Incremental GC: true
Accessibility
-------------
Activated: false
Prevent Accessibility: 0
Library Versions
----------------
NSPR
Expected minimum version: 4.10.3
Version in use: 4.10.3
NSS
Expected minimum version: 3.15.5 Basic ECC
Version in use: 3.15.5 Basic ECC
NSSSMIME
Expected minimum version: 3.15.5 Basic ECC
Version in use: 3.15.5 Basic ECC
NSSSSL
Expected minimum version: 3.15.5 Basic ECC
Version in use: 3.15.5 Basic ECC
NSSUTIL
Expected minimum version: 3.15.5
Version in use: 3.15.5

Modified by cor-el

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It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to internet for Firefox and the plugin-container process and the updater process.

See:

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Added to firewall and set to allow/enabled -- no improvement.

Disabled firewall and then launched firefox again, still no improvement.. IE & Chrome are like so fast they are almost instantly loaded.. its only firefox that has a blank white screen delay in loading up to the home page. All three browsers are set to open home page google but only FF load slowly.

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Chosen Solution

SUCCESS!! I figured it out... At least in terms of getting the performance to match IE & Chrome's launch start-up time.

In Options > Advanced > disabled (unchecked) the option: "Use hardware acceleration when available"

Odd this would affect it since I have a fast machine AND a GeForce 760 GTX video card with current drivers.

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Thanks It worded for me.