This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Super low volume on Firefox

  • 6 replies
  • 36 have this problem
  • 10 views
  • Last reply by julikaf

jorge5879
jorge5879
more options

I have this weird problem i can barely hear something while playing youtube vids on firefox at first the volume was just a little bit low but now i cant hear anything

i already tried with other browsers and the volume works right i checked the volume mixer and firefox is at the top youtube videos volume is at the highest

i need help with this, i dont want to change my browser

I have this weird problem i can barely hear something while playing youtube vids on firefox at first the volume was just a little bit low but now i cant hear anything i already tried with other browsers and the volume works right i checked the volume mixer and firefox is at the top youtube videos volume is at the highest i need help with this, i dont want to change my browser

All Replies (6)

Gingerbread Man
Gingerbread Man
more options

YouTube videos usually play through Flash Player, which means you need to adjust the volume for "Adobe Flash Player" in the Windows volume mixer.

Also check the volume level in the bottom left corner of the videos themselves.

julikaf
julikaf
more options

would need to know HOW to adjust volume for adobe flash player...

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

All media players that are used on web pages usually have their own volume control, possibly hidden under a speaker icon. So the first is always to check that volume setting.

The second is to check the volume setting in the OS and for the current Program by opening the Volume Mixer via the icon on the Windows Taskbar.

Modified by cor-el

julikaf
julikaf
more options

Well I DID all of that before I posted. I was in hopes that someone would have a suggestion other than the obvious places to check...

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can remove all data stored in Firefox from a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History > Show All History" or "View > Sidebar > History") or via the about:permissions page.

Using "Forget About This Site" will remove all data stored in Firefox from that domain like bookmarks, cookies, passwords, cache, history, and exceptions, so be cautious and if you have a password or other data from that domain that you do not want to lose then make sure to backup this data or make a note.

You can't recover from this 'forget' unless you have a backup of the involved files.

It doesn't have any lasting effect, so if you revisit such a 'forgotten' website then data from that website will be saved once again.

Try to clear the Flash local storage and settings for YouTube.

  • Windows Control Panel > Flash Player > Storage: Local Storage Settings
    • Remove a specific domain: Local Storage Settings by site
    • Remove all domains: Delete All and Delete Data

Flash Website Storage Settings panel:

Global Storage Settings Panel:

julikaf
julikaf
more options

have the same issue, followed all the steps above, and still very low volume even when set at highest setting.... don't know if it is a Firefox issue... or an ASUS laptop issue, as I am sorry I was ever talked in to purchasing this inferior product.... as you can tell, after years of having increasing satisfaction, the latest programs and laptops are DE-volving in my experience.