This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How do I get this from appearing on new tab? http://search.snapdo.com/?st=nt&q=

  • 1 reply
  • 18 have this problem
  • 1 view
  • Last reply by philipp

elenalb
elenalb
more options

Help, I've tried changing my "home page" to Yahoo, the web search to google and still get this http://search.snapdo.com/?st=nt&q= when I open a new tab. How do I get rid of this???

Help, I've tried changing my "home page" to Yahoo, the web search to google and still get this http://search.snapdo.com/?st=nt&q= when I open a new tab. How do I get rid of this???

All Replies (1)

philipp
philipp
  • Moderator
more options

hello, you may have malicious addons present. please try these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to firefox > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware