This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can't access my email but, it's on the IP site. ????

  • 2 replies
  • 2 have this problem
  • 22 views
  • Last reply by avi1185

avi1185
avi1185
more options

I don't get any messages from my IP site. I suspect it's something wrong with the SMTP but, it always worked before. ????????

I don't get any messages from my IP site. I suspect it's something wrong with the SMTP but, it always worked before. ????????

Chosen solution

Not much to work with here. What is the IP site you are referring to?

Do you get any error messages?

SMTP is for sending and has nothing to do with receiving email. That would be a POP or IMAP server's job.

Read this answer in context 👍 0

All Replies (2)

user01229325
user01229325
more options

Chosen Solution

Not much to work with here. What is the IP site you are referring to?

Do you get any error messages?

SMTP is for sending and has nothing to do with receiving email. That would be a POP or IMAP server's job.

avi1185
avi1185 Question owner
more options

My problem is solved. What was causing the problem was an incorrect password. The password was wrong but there was no notice of such. Thanks for your help.