This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why does trash only show the last day of deleted e-mails?

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by Festival

Festival
Festival
more options

I delete a message and send it to Trash. Sometimes all deleted message show up in Trash, but more than often only the last 2 days of deleted messages are displayed in Trash.

I delete a message and send it to Trash. Sometimes all deleted message show up in Trash, but more than often only the last 2 days of deleted messages are displayed in Trash.

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Tools menu (Alt+T) > Account settings > server settings.

What are the retention settings for deleted messages.

Festival
Festival Question owner
more options

Under Server Settings When I delete a message, Move it to this folder - Trash

Under Advanced button For account" dewars@cox.net" IMAP Server directory - box is blank Show only subscribed folders - box checked Server supports........ box checked Use IDLE command......box checked

Maximum number of server......10 These preferences specify............ Personal messages - blank Public (shared) - blank Other Users - blank

Allow server to override.........box checked

Appreciate your help,

Al