Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

If I install a second Thunderbird, will it wipe out all my existing folders?

  • 3 replies
  • 2 have this problem
  • 1 view
  • Last reply by Matt

more options

I want to install a new Thunderbird but I do NOT want it to create a whole new bunch of BLANK folders. How can I do this and save all my existing folders?

I want to install a new Thunderbird but I do NOT want it to create a whole new bunch of BLANK folders. How can I do this and save all my existing folders?

Chosen solution

Well you need to fix the problems. This is not a Microsoft product that areinstalling fixes everything because uninstalling deletes everything.

2. Tools menu (ALt+T) > Options > attachments and correct the derfault handler for PPS files.... or delete it/

Read this answer in context 👍 1

All Replies (3)

more options

Hmm, what is your goal? Are you hoping to have two Thunderbird shortcuts leading to different mailboxes? The built-in way to do that is to create different profiles. This article has more information on that: Use multiple profiles in Thunderbird.

more options

This might be a duplicate.

I am NOT trying to have two Thunderbirds going. the one that I have used many years (now version 24.0) has suddenly started doing strange things (I just installed Windows 8.1)

1. It "vanishes" my Deletes - it does NOT put them in the trash folder. They just disappear.

2. I cannot read a PPS file while it is attached to an e-mail. I have to save it to my desktop first and _then_ I can read it

3. There IS a 3rd thing but I cannot remember it at this moment.

more options

Chosen Solution

Well you need to fix the problems. This is not a Microsoft product that areinstalling fixes everything because uninstalling deletes everything.

2. Tools menu (ALt+T) > Options > attachments and correct the derfault handler for PPS files.... or delete it/