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problem with junk folder showing up when I don't want it and have set to not have it

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  • Last reply by Matt

creative46
creative46
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Just updated Thunderbird. Have settings set to NOT create junk folder, but a junk folder keeps showing up with emails in it (that are not junk!). Also, and even worse, there is no notification that there are new emails in the junk folder- I have to click on the folder to check for emails in that folder. I have disabled all setting related to junk. We use thunderbird at work and everybody who has recently updated has this problem. Obviously, it is a bug in the new update. Help!!!

Just updated Thunderbird. Have settings set to NOT create junk folder, but a junk folder keeps showing up with emails in it (that are not junk!). Also, and even worse, there is no notification that there are new emails in the junk folder- I have to click on the folder to check for emails in that folder. I have disabled all setting related to junk. We use thunderbird at work and everybody who has recently updated has this problem. Obviously, it is a bug in the new update. Help!!!

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Matt
Matt
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Does your anti virus program filter spam or junk mail? does your mail provider? are these accounts IMAP or POP?