This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Sending of message failed.

jdfcomputer
jdfcomputer
more options

When sending an email I get the following:

Sending of message failed. The SMTP server smtp-server.cfl.rr.com does not seem to support encrypted passwords. If you just set up the account, please try changing to 'Password, transmitted insecurely' as the 'Authentication method' in the 'Account Settings | Server settings'. If it used to work and now suddenly fails, this is a common scenario how someone could steal your password.

When sending an email I get the following: Sending of message failed. The SMTP server smtp-server.cfl.rr.com does not seem to support encrypted passwords. If you just set up the account, please try changing to 'Password, transmitted insecurely' as the 'Authentication method' in the 'Account Settings | Server settings'. If it used to work and now suddenly fails, this is a common scenario how someone could steal your password.

Chosen solution

Not many providers use encrypted passwords. Since this is for sending have you changed to normal password under SMTP server settings?

Tools-Account Settings-Outgoing Server (SMTP)

Read this answer in context 👍 0

All Replies (5)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

you have the instructions, what do you want someone here to do?

jdfcomputer
jdfcomputer Question owner
more options

Thank you for your kind response. I have tried doing the changes according to the instructions and I am still getting the same message.

user01229325
user01229325
more options

Chosen Solution

Not many providers use encrypted passwords. Since this is for sending have you changed to normal password under SMTP server settings?

Tools-Account Settings-Outgoing Server (SMTP)

ivory123
ivory123
more options

IMAP is my server type, but the message Sending of a failed message error message keeps popping up -- now.

user01229325
user01229325
more options

You would do better to start you own thread and actually state your problem with any details that you have. The error messages tells you to check your server settings.

FYI: IMAP is for inbound email so if you are having problems sending, the IMAP server has nothing to so with that. SMTP servers send email.