This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

PCH games won't finish downloading page.

  • 5 replies
  • 4 have this problem
  • 5 views
  • Last reply by tfinniii

more options

For some reason it doesn't finishing downloading from site ,I have cleared cookies and history on my windows 7 firefox (update 28) and it still won't continue,by the way I used ghrome for a while for it then it stopped there also.

For some reason it doesn't finishing downloading from site ,I have cleared cookies and history on my windows 7 firefox (update 28) and it still won't continue,by the way I used ghrome for a while for it then it stopped there also.

All Replies (5)

more options

Something not working on two different browsers sounds like something they both have in common, like a security application that doesn't like what you are trying to download.

Just saying "PCH games" doesn't tell us much as to what the source of this problem might be.

more options

It's from publishers clearing house,It all of a sudden stopped working on firefox so I did the usual,clean and remove cookies and history and that didn't work so I tried google chrome and it worked ok for a while then that stopped and I have changed nothing.As it is only one site I have a problem with.Also using windows essentials.

more options

Have you tried getting support from PCH?
http://games.pch.com/technical-help

I would recommend trying "the source" for those games considering that you're having the same or a similar problem with both Firefox and with Chrome. Do you have the same problem in IE, too?

My guess would be a security application is blocking the downloading.

more options

It is possible that anti-virus software is corrupting downloaded files or is interfering otherwise.

Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See:

more options

Deactivated and no joy,same problem in IE,will wait for source to reply with their input.