After the update to firefox 29.0 microsoft silverlight used for watching netflix no longer works
updated to the latest firefox 29.0 on wed and immediately microsoft silverlight no longer works with firefox when trying to watch netflix. I have tried completely uninstalling and reinstalling silverlight to no avail.
All Replies (5)
Can you try to start Firefox in Safe Mode to see if Firefox works properly with no error? You can start Firefox in Safe Mode below:
- Windows/Mac: Go to Help > Restart with add-ons disabled
- Linux: Run firefox -safe-mode in the Terminal/Konsole
If Firefox opens up fine with no problems, it's probably one of your extensions that's causing the issue. You can re-enable your add-ons one by one until you find the one that causes the issue upon being re-enabled.
no change whatsoever when starting with add-ons disabled and in safe mode. opens the netflix website just fine but when you go to play any netflix video says there is a error with silverlight. I also tried uninstalling and reinstalling with the add-ons disabled to the same effect.
Error Code: 2103
the only thing thats changed is the firefox update... i was watching netflix right before the update and immediately after the update when i reopened my browser netflix no longer functioned... and i either get the above error code or just a generic silverlight encountered a problem please reload to try again.
Silverlight shows as Version 5.3.1.18536 in the System Details list.
If you use extensions (Firefox/Tools > Add-ons > Extensions) that can block content (e.g. Adblock Plus, NoScript, Flash Block, Ghostery) then make sure that such extensions aren't blocking content.