This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Adobe flash player is not working since i updated to Firefox 29.

  • 3 replies
  • 102 have this problem
  • 6 views
  • Last reply by Gibbson

more options

I can not play any you tube or other videos that require flash player. I updated flash an still no video playback since i updated to FF 29. Also, when i close browser and reopen it wont allow me because Firefox is still running and i have to close it first even though it is closed.

I can not play any you tube or other videos that require flash player. I updated flash an still no video playback since i updated to FF 29. Also, when i close browser and reopen it wont allow me because Firefox is still running and i have to close it first even though it is closed.

Chosen solution

I had the same issue as well and I fixed it by running Firefox.exe as an administrator.

Read this answer in context 👍 0

All Replies (3)

more options

Crashes or other problems with certain multimedia content in Firefox (such as Youtube videos and Flash animations or games) can often be resolved by performing the steps in these Knowledge Base articles:

On Windows Vista and above, you can disable Flash protected mode by following the instructions on these pages:

(See this Adobe blog post for technical details about Flash protected mode.)

Please tell us if this helped!

more options

See:

Use "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: Firefox > Quit Firefox; Linux: Firefox/File > Quit) to close Firefox if you are currently doing that by clicking the close X on the Firefox title bar.


more options

Chosen Solution

I had the same issue as well and I fixed it by running Firefox.exe as an administrator.