Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

I command firefox to quit, but I have to use Force Quit to make it occur.

  • 6 replies
  • 8 have this problem
  • 39 views
  • Last reply by John99

more options

Browser Firefox 29.0, OS X 10.8.5 I can no longer Quit Firefox and have it happen. When I try to shut down the computer, up comes a message saying I must first close Firefox. Then I use Finder>Applications>Firefox icon and then click on Apple, pick the troublesome application (Firefox 29.0) and choose Force Quit. This is rather irksome as well as cumbersome.

Browser Firefox 29.0, OS X 10.8.5 I can no longer Quit Firefox and have it happen. When I try to shut down the computer, up comes a message saying I must first close Firefox. Then I use Finder>Applications>Firefox icon and then click on Apple, pick the troublesome application (Firefox 29.0) and choose Force Quit. This is rather irksome as well as cumbersome.

Chosen solution

See at the top right side. There must be a pointer like the image. It is called Menu.

Read this answer in context 👍 1

All Replies (6)

more options

For closing firefox, please go to Menu then click on the turn off icon pointing in the screenshot. After that, firefox will surely close. Let us know, if you need to close forcely after this!

more options

Thank you, but where is Menu? I clicked all the topics next to Firefox at the very top of my screen like file, edit, view, etc. and there was no menu mentioned.

more options

Chosen Solution

See at the top right side. There must be a pointer like the image. It is called Menu.

more options

I have this problem, too, and I can't find a solution. Ever since I installed Firefox 29 on my Mac OS X 10.9.2 machine, I find it often hangs after I quit it. I usually quit using Command+Q.

I've tried several things. I've started Firefox in safe mode and yet still run into the problem. I've uninstalled (including a sudo uninstall of every firefox and mozilla file or directory on my machine) and reinstalled, and yet the problem keeps coming back.

more options

The problem with the above solution (if indeed it solves the problem) is that there's now no keyboard shortcut for quitting Firefox on Mac.

more options

I note you have already started your own question on this thank you

I will close this question as it is already solved.