This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Get back the folders and contents that have disappeared

  • 2 replies
  • 2 have this problem
  • 6 views
  • Last reply by fruitbat

fruitbat
fruitbat
more options

All of a sudden subfolders of my inbox for one of my accounts have disappeared, even though I can still see them (and their contents) when I access that account through outlook and the provider's webmail. I want to see them (and their contenets) in the thunderbird left hand panel once again.

All of a sudden subfolders of my inbox for one of my accounts have disappeared, even though I can still see them (and their contents) when I access that account through outlook and the provider's webmail. I want to see them (and their contenets) in the thunderbird left hand panel once again.

Chosen solution

right click the account in the left pane and select subscribe. Are the folders subscribed?

Read this answer in context 👍 0

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

right click the account in the left pane and select subscribe. Are the folders subscribed?

fruitbat
fruitbat Question owner
more options

Yep, thanks very much Matt.

All back, and happy to use Thunderbird again!