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Visiting www.suomi24.fi disables sounds from entire computer (IE11 does not do the same)

  • 2 replies
  • 1 has this problem
  • 9 views
  • Last reply by cor-el

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This problem does not occur on any other website and it does not occur with Chrome web browser or the latest IE (11) . .it how ever happened with firefox 28 and now it happens with firefox 29.

The audio gets disabled from entire computer when I visit the site www.Suomi24.fi .. it does not happen right away but it might be tied to a add on the site. What ever software is playing audio gets disabled when I visit that site with firefox. ( I repeat I may be playing a game and it's audio gets disabled when I visit the site with firefox .. does not happen with IE)

www.Suomi24.fi is quite popular online portal in finland.

This problem does not occur on any other website and it does not occur with Chrome web browser or the latest IE (11) . .it how ever happened with firefox 28 and now it happens with firefox 29. The audio gets disabled from entire computer when I visit the site www.Suomi24.fi .. it does not happen right away but it might be tied to a add on the site. What ever software is playing audio gets disabled when I visit that site with firefox. ( I repeat I may be playing a game and it's audio gets disabled when I visit the site with firefox .. does not happen with IE) www.Suomi24.fi is quite popular online portal in finland.

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Hello, Please try the reset firefox and visit the page to test if it was a saved preference. Otherwise please check the application saved settings as well as the http://contests.about.com/od/technicalassistance/ht/turnoffsounds.htm]

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions and some Preferences.

  • Open websites will not be saved in Firefox versions lower than 25.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

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You can check for issues caused by plugins.

You can check for problems with current Shockwave Flash plugin versions and try this:

See also:


Note that you currently run Firefox in Private Browsing mode (browser.privatebrowsing.autostart: True)