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I paid for 100GB which was good. I was offered a trial period for Gemini which is about to expire and do not want to subscribe. Can I have my 100Gb which I already paid for back? Can you restore the 100GB back since I already paid for it?

Been an issue for a while now. I try to start a YouTube video, and it spins and spins forever, maybe only loading the first 15 seconds before finally crashing the player. Twitch and other video service websites work perfectly fine. Tried a different browser, again worked perfectly fine. I erased all cookies, relogged in and tried, and it seemed to work for a little while, but then it eventually went right back to the way it was. Tried repeating the process, just deleting all YouTube cookies every time I wanted to watch something, and while it worked occasionally it was very inconsistent and obviously very annoying to have to do. Tried disabling ad and malware blockers, as well as all my other extensions, no dice. Needless to say, I'm stumped. Any clues..?

A couple of websites in Firefox just wont scroll down at all, hence I cannot access all the information or links. zooming out helps partially but not convenient. how can I fix this please? I already turned off and then back on the hardware acceleration option that was offered to someone as a solution. The same site works perfectly fine in Chrome.

Another issue, i tend to notice more frequently in comparison but still very rare is where the whole site is greyed out or no buttons or links work. Possibly because you must click on accept or some button/link that I am unable to see or access despite all efforts. so, you give up!

Please advise. thanks. Regards S

For about 2 weeks now my Firefox Desktop v. 128.0.3 (Mozilla-Flatpak - 1.0) freezes within 30 mins of use.

No good waiting, nothing responds except the exit button.

Clearly, there's a flaw in a recent update.

I'm on Ubuntu 22.04.4 LTS and my Firefox is from Flatpak.

While writing this I got a Flatpak update for Firefox and Firefox.Locale - whatever that is.

So I'll park my question till I close and reopen Firefox - hopefully with a release from the big freeze-up.

For about the past week I've been having trouble with Gmail and Google Search in my Firefox browser. Typically, I open a Firefox window with multiple tabs and leave the window open all day. I always have Gmail and Google Calendar open in tabs. What happens is that the Gmail tab will at some point give me a message that it cannot connect and has timed out and is trying to reload, but it never reloads, it just stalls. Then I try to open a Google search bookmark to search and the tab remains blank. This happens multiple times throughout the day. Meanwhile I can open Gmail or any Google page in Chrome, which I don't like using.

Sometimes I can close out the Gmail tab that won't load and try to open Gmail in a new tab, but that stalls out too. The only way I can open Gmail again is to close out the Firefox window completely and then relaunch it, then it can open Gmail or Google... until it breaks again.

This never used to happen. I'm using the latest versions of Windows 10 and Firefox on my desktop PC. Nothing else has changed.

Please help me fix this, it's very annoying.

Hey I've reinstalled my PC i installed Firefox. Login to Firefox Sync. And now it's empty. no tabs, no passwords, everything is gone. I usually do this every time and it work. I am sync my Android phone with all my passwords and bookmarks

I am unable to open certain sites, like Medicare claims, which I've had no trouble with in the past. I get an error message "To protect your security, api.medicare.gov will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window." This happened with another site as well. Please advise.

When I go to 'junkmail' in my Hotmail, the page opens but after a second or so gives the fault message I've attached. It started this two days ago. Not being able to access my junk mail is very inconvenient.

Regards,

Peter

I was wonder when the next browser update may be come as I would like to watch YouTube on Firefox again. As it has been over a month since the last update that made it so YouTube doesn't load the video anymore. (I have tried every suggestion online to correct this and nothing)

I have determined that the cause of these crashes is hardware acceleration being enabled, I can share more details if desired. It ran in troubleshoot mode then I added extensions one at a time, none of them crashed Firefox. upon turning on the hardware acceleration it crashes upon opening a PDF

Hi all, I'm running Gentoo linux on Apple M1 arm64 when after one random reboot firefox started segfaulting. Currently I've updated my system to be on the latest testing versions of packages and it's giving me the following backtrace:

[Parent 21529, Main Thread] WARNING: Last startup was detected as a crash.: file /var/tmp/portage/www-client/firefox-128.1.0/work/firefox-128.1.0/toolkit/components/startup/nsAppStartup.cpp:966 [21529] Assertion failure: IsExtensionSupported(EGLLibExtension::ANGLE_platform_angle_d3d), at /var/tmp/portage/www-client/firefox-128.1.0/work/firefox-128.1.0/gfx/gl/GLLibraryEGL.cpp:639 #01: ???[/usr/lib64/firefox/libxul.so +0x6c55d60] #02: ???[/usr/lib64/firefox/libxul.so +0x6c4fac4] #03: ???[/usr/lib64/firefox/libxul.so +0x6c4f3d4] #04: ???[/usr/lib64/firefox/libxul.so +0x6c51634] #05: ???[/usr/lib64/firefox/libxul.so +0x6c545a8] #06: ???[/usr/lib64/firefox/libxul.so +0x743a34c] #07: ???[/usr/lib64/firefox/libxul.so +0x742f8a8] #08: ???[/usr/lib64/firefox/libxul.so +0x742f07c] #09: ???[/usr/lib64/firefox/libxul.so +0x7426244] #10: ???[/usr/lib64/firefox/libxul.so +0x7447014] #11: ???[/usr/lib64/firefox/libxul.so +0x7446f88] #12: ???[/usr/lib64/firefox/libxul.so +0x7446f58] #13: ???[/usr/lib64/firefox/libxul.so +0x7446f2c] #14: ???[/usr/lib64/firefox/libxul.so +0x7446ed8] #15: ???[/usr/lib64/firefox/libxul.so +0x7446ea8] #16: ???[/usr/lib64/firefox/libxul.so +0x7446d64] #17: ???[/usr/lib64/firefox/libxul.so +0x7446d14] #18: ???[/usr/lib64/firefox/libxul.so +0x6333f88] #19: ???[/usr/lib64/firefox/libxul.so +0x569bb2c] #20: ???[/usr/lib64/firefox/libxul.so +0x56a38f4] #21: ???[/usr/lib64/firefox/libxul.so +0x6434a84] #22: ???[/usr/lib64/firefox/libxul.so +0x6359058] #23: ???[/usr/lib64/firefox/libxul.so +0x6358fcc] #24: ???[/usr/lib64/firefox/libxul.so +0x6358f80] #25: ???[/usr/lib64/firefox/libxul.so +0x56964b8] #26: ???[/usr/lib64/libnspr4.so +0x2aa7c] #27: ???[/usr/lib64/libc.so.6 +0x836d4] #28: ???[/usr/lib64/libc.so.6 +0xe538c] #29: ??? (???:???) Segmentation fault

Here is the Gentoo Forums post: https://forums.gentoo.org/viewtopic-t-1170250.html Keep note of my last comment there where I realized that I installed firefoxpwa that day and it was working until I reboot in the evening having completely forgotten about firefoxpwa.

Hello.

Ihad been using whatsapp when in FireFox for yest. However, in the last two weeks this applications has get stucked, The mensajes can't be sent just a circle spining. Even restarting my computer and firefox the problem solve.

I try whatsapp web on another browser and it works ok.

Best regards.

Hi Firefoxers, I've recently returned to using Firefox after using Chrome, Vivaldi, and Brave for a long time. Most Firefox things are better than these, but I find the bookmarks handling in Firefox extremely frustrating in comparison.

When clicking the bookmark star, the edit bookmark box pops up. The location dropdown gives me a list of 7 recent folders where I can store the bookmark. If I click "Choose" a tiny little box opens up and, in this extremely cramped space, I have to scroll through hundreds of folders and all their expanded subfolders to find the one I want.

One way other browsers solve this problem is by letting the user right click directly on their bookmarks folders and select "Add bookmark here", which then automatically saves URL, page title etc to that folder. But in Firefox, this just opens up a blank "Add Bookmark" box that doesn't contain any info about the current page, meaning you have to manually enter all the details.

So I'm interested in any help advice about:

a) Increasing the number of recent folders in the location drop-down to make it a lot more than 7.

b) Increasing the size of the "Choose" box so I can see the list of hundreds of folders more comfortable.

c) Stopping all folders being automatically expanded in the "Choose" box.

d) Making Firefox auto-add the details from a current page when clicking "Add Bookmark".

Any help would be appreciated!

My hotmail junk mail won't open. Normal mail opens o.k. but the junkmail page opens and then goes to a fault message telling me to refresh my browser page. On my normal mail page when I open an email to read it, it opens in a new tab, instead of opening on the same tab.

All this started yesterday, 7th Aug.

Mozilla tab keeps crashing (especially at YouTube) I was wondering if someone can help me find out why!

like tell me how to show the log or something to identify what is doing the crash.

Thank you in advance!

Hello,

please i have a problem with google sites (Google/Youtube/Gmail)

The problem is when i want to open these sites, the sites are loading for about 20seconds and nothing happens after multiple tries (or when the time passes by) the sites function normally, but this problem occurs every few minutes and it's nerve wracking...

I had this exact problem on my former PC and now it's occuring on my new PC so it has to be something wrong with Mozilla

please help me because i don't want to switch to another web browser after using Mozilla for many years

Thanks