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I cannot get the Pocket symbol to address bar

Today I have installed Pocket on one of my Windows PCs in the Firefox browser. I got the symbol on the address bar and it works. Now I want to install Pocket on another P… (read more)

Today I have installed Pocket on one of my Windows PCs in the Firefox browser. I got the symbol on the address bar and it works. Now I want to install Pocket on another PC, but I don't get the symbol. Without symbol I cannot use it. I can login to Pocket on the second PC and open saved URLs, but I cannot add Websites to my Pocket account. How do I get the symbol?

Asked by Ermke 1 day ago

Log on to EBay issue

Hi, this AM South Australia time, Firefox did an update again. Later I needed to sign onto Ebay, which required a Capcha verification. After several attempts failed. EBay… (read more)

Hi, this AM South Australia time, Firefox did an update again. Later I needed to sign onto Ebay, which required a Capcha verification. After several attempts failed. EBay's solution was to use a different browser. Edge worked fine. What has happened?

Asked by seecam42 6 days ago

Last reply by seecam42 2 days ago

Removing Firefox's default Search Shortcut Keywords

I would like to be able to remove Firefox's default search shortcut keywords for a site while still being able to use my own shortcut for that site. For example, if I wou… (read more)

I would like to be able to remove Firefox's default search shortcut keywords for a site while still being able to use my own shortcut for that site. For example, if I would like to set wikipedia.org to only "@wi", it will automatically be set to "@wi, @wikipedia". I can remove wikipedia as a search engine, but then I'm not able to set my own keyword. Is there a way to do this? Thanks in advance.

Asked by Sean Pellicciarini 2 days ago

firefox from time to time loses all logins

Every few weeks or so I loose all logins on all sites on firefox ... I have settings to save login passwords however this forces me to re-login with all their 2FA etc Th… (read more)

Every few weeks or so I loose all logins on all sites on firefox ... I have settings to save login passwords however this forces me to re-login with all their 2FA etc

This has been happening for years

My guess is I have failed a login on say https://aws.amazon.com/ or some similarly highly sensitive site which triggers firefox to reset all logins on all sites. Sound familiar ? ... Any advice  ?

Asked by EventHorizon 2 days ago

Last reply by EventHorizon 2 days ago

Any solution coming for Youtube video slow loading?

The issue with the slow loading of Youtube videos has been going on for quite some time. It can take 10-30 seconds for a video to completely load. It's not an issue with … (read more)

The issue with the slow loading of Youtube videos has been going on for quite some time. It can take 10-30 seconds for a video to completely load. It's not an issue with my PC as everyone I know has the same problem plus it has been documented many times. I hate having to use Chrome to access Youtube videos but I have no choice at this time. Please come up with a solution for this issue.

Asked by rw330i 3 days ago

Last reply by rw330i 2 days ago

Unable to scroll ONE web site. BLUE firefoxshield in address bar

I have two installations of Firefox. One windows10 and one Linux. BOTH are doing the same thing on this site https://www.rapidonline.com/ I cannot scroll using the mouse… (read more)

I have two installations of Firefox. One windows10 and one Linux. BOTH are doing the same thing on this site https://www.rapidonline.com/

I cannot scroll using the mouse roller. Page up/down doesn't work. Middle click and drag doesn't scroll either. BUT, for the briefest of time, BEFORE the Firefox shield in the address bar, I can scroll.

Hovering over the blue shield shows the text... Blocking social media trackers, cross site tracking cookies, and fingerprinters. Turning the Firefox protection OFF makes no difference, other than the shield is white and struck out. Disabling uBlock origin, or malwarebytes makes no difference. Both my installations do the same BUT, I called a pal who also uses Firefox on Linux and windows and he reports all is well and he uses uBlock, but not malwarebytes.

I have not actively messed with my settings on either platform. Oh, I was told to clear the cache. No joy.

Why does Firefox think it is blocking stuff but turning the protection off makes no difference? Why should two separate installations behave identically? Why does my pal's Firefox using Linux work on this site 100% ? I feel like I am going insane...

Asked by rick_fornalski 6 days ago

Last reply by rick_fornalski 2 days ago

Images of pinned sites on New Tab not loading

Hi, I've noticed that only a small percentage of the sites I pin to the New Page tab manage to load their favicons. Even well known sites like Google or Mozilla.org fail … (read more)

Hi, I've noticed that only a small percentage of the sites I pin to the New Page tab manage to load their favicons. Even well known sites like Google or Mozilla.org fail to load the image. So I tried to customize them with the "Custom Image URL" option, but they are not appearing either. They load at first when I hit "preview", but they fail to load once I press "save".

Here's the HTML of the element:

It seems the code is not even loading the appropriate resource, which—I think—should be placed in a 'style' attribute with a 'background-image:url()' CSS property, with the image path placed between the parentheses. I also checked the thumbnails folder (AppData\Local\Mozilla\Firefox\Profiles\nt5cyawc.default-release\thumbnails), and I found the image is properly saved there, so it's the browser who's not loading them for some reason.

Thanks in advance!

Asked by Gastón 2 days ago

Last reply by Gastón 2 days ago

Randomly get errors that I cannot open a page because of hosted.pushplanet.com

Get error: Firefox Can’t Open This Page To protect your security, hosted.pushplanet.com will not allow Firefox to display the page if another site has embedded it. To s… (read more)

Get error: Firefox Can’t Open This Page

To protect your security, hosted.pushplanet.com will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window.

The page is https://www.bhg.com/sweepstakes

I was able to use it this morning, but now it is blocked. The help is not helpful because it only says to open the link in a new tab which does not make any difference. I get this same error randomly on marthastewart.com, foodandwine. com and others.

How do I tell firefox that these pages are okay? I have added them all in the exceptions part of enhanced tracking, but that does not make any difference.

Asked by diana_mason 2 days ago

I am no longer able to see or use or set up bookmarks since the evening of 11/14/24, 2 days after your last update.

Please advise if this was a bug that occurred after your 11/12 Tues. update. It appears that a patch of some sort was sent on 11/16 Saturday, but it did not help with boo… (read more)

Please advise if this was a bug that occurred after your 11/12 Tues. update. It appears that a patch of some sort was sent on 11/16 Saturday, but it did not help with bookmarks. I hope I don't have to use a different browser in order to save bookmarks or favorites. I also lost my Norton and Ad Muncher & had to re-set those again. I hope you have a fix for this as Firefox had a problem similar to this in late October '24. I really appreciated the stability prior to this. Thank you. P.S. What does this mean on my Firefox Settings page? Information "Your browser is being managed by your organization."

Asked by 1SUSAN 2 days ago

firefox installieren klappt nicht

Ich habe bei einem Update vor einiger Zeit versucht, Firefox auf den neuesten Stand upzudaten. Jetzt erscheint die Seite nur auf Englisch mit Bookmarks usw? Was kann ich … (read more)

Ich habe bei einem Update vor einiger Zeit versucht, Firefox auf den neuesten Stand upzudaten. Jetzt erscheint die Seite nur auf Englisch mit Bookmarks usw? Was kann ich tun ?

Asked by frank.heidbrede 2 days ago

firefox updates and download

Here's one for any techies. For updates (or download). does Firefox for Windows use AppX Deployment Server (dll) directly or via maybe Windows App Installer? I don't und… (read more)

Here's one for any techies. For updates (or download). does Firefox for Windows use AppX Deployment Server (dll) directly or via maybe Windows App Installer? I don't understand any of this stuff but the dll is faulty and is destroying every Windows app which foolishly tries to update with it. I beieve it's just done for Windows App Installer among its many scalps I can't system restore, probably due to a dodgy disk drive. I don't want to lose Firefox. Help!

Asked by hermitty 2 days ago

Lost bookmarks

First, many of the URLs from my many stored bookmarks mysteriously disappeared. Second, I went to the Library Import and Backup and hit Restore choosing the most recent F… (read more)

First, many of the URLs from my many stored bookmarks mysteriously disappeared. Second, I went to the Library Import and Backup and hit Restore choosing the most recent File. That led to "UNABLE TO PROCESS THE BACKUP FILE" but also erased ALL my bookmarks! Have tried to restore using some of the other 15 files but always get the same failure message. Please help. Thanks

Asked by xb_2017 2 days ago

NetworkError when attempting to fetch resource.

Receiving this error from www.hertz.com (only) when using Firefox 132.0.2 on Win10. Other browsers (Chrome, Edge) do not exhibit this problem. I have tried both "Private"… (read more)

Receiving this error from www.hertz.com (only) when using Firefox 132.0.2 on Win10. Other browsers (Chrome, Edge) do not exhibit this problem. I have tried both "Private" and non Private modes in Firefox with no difference. Any thoughts or suggestions are greatly appreciated.

Asked by lalaustex 4 days ago

Last reply by lalaustex 2 days ago

how to remove entries from automated suggestions for login and search input?

I was recently looking through suggestions that Firefox automatically gives me when clicking on search or login input fields on different websites. I noticed that they se… (read more)

I was recently looking through suggestions that Firefox automatically gives me when clicking on search or login input fields on different websites. I noticed that they seem to be consistent even after reinstalling my browser or system, as long as I log into my Mozilla account (even though I have completely removed all my stored passwords from Firefox, and disabled the feature that stores them). I also noticed that I accidentally put an important password in the suggestions, and I would love to remove it somehow. I read in the help articles that the arrow keys and then shift+delete might work, but as soon as I press the arrow keys, the whole suggestion list gets covered by suggestions from the Bitwarden extension. It would be nice if that could be prevented somehow, and if there was a clear graphical way to remove the suggestions, perhaps a trash can icon on the right side?

Asked by i'm blind 2 days ago

Recover missing user data after updating Firefox

My previous request for help regarding missing bookmarks was resolved with your suggestion. However, another problem remains since the last update: my open tabs have also… (read more)

My previous request for help regarding missing bookmarks was resolved with your suggestion. However, another problem remains since the last update: my open tabs have also disappeared, and there were quite a few, as I was making a survey of equipment to buy and I left each model on a tab, for later comparison. I lost them all and a lot of time too. Is there any process that allows me to recover the lost tabs?

Joao Duarte

Asked by JVD 3 days ago

youtube video audio raising to 50% by itself

The youtube videos' audio level is set to 2% at my browser. Couple of weeks ago, the audio starts with 2% but after 1-2 seconds the video plays, audio raises up to exactl… (read more)

The youtube videos' audio level is set to 2% at my browser. Couple of weeks ago, the audio starts with 2% but after 1-2 seconds the video plays, audio raises up to exactly 50% by itself. I have to lower it everytime manually whenever I open a new video.

Asked by BlueFear 3 days ago

VKontakte

What should I do if, when sending a message to VK, when I press Enter it goes to the next line?? When I hover over the 'Send' button, the sending settings come up, but E… (read more)

What should I do if, when sending a message to VK, when I press Enter it goes to the next line??

When I hover over the 'Send' button, the sending settings come up, but Enter is still selected - send a message, and Shift+Enter - line break. WHAT TO DO??? Previously, when I pressed Enter, everything worked, but now it jumps to a new line. I am writing to you in support because in other browsers everything works as it should.

Asked by Эмир 3 days ago