All Products Support Forum

For the past couple of weeks I have been getting the "Hmmm, We're having trouble finding that site" error screen quite often from both searches and links from other sites. It's always happened once in a while but it hasn't been anything bothersome. However recently it has become quite bothersome because it's happening a lot! However not all the time. It's not completely broken, just mostly. And it's happening while trying to visit sites that I know and visit frequently such as Amazon, Ebay, and even sites for local businesses that I trust and know are working. I'm not having any internet issues with my home wifi, nor am I having this issue with other browsers. I have however also noticed it on my Firefox mobile browser as well. I posted about this a few days ago and got some email back about an issue with my post. If this happens with this one and I'm unable to get this resolved I will just get rid of Firefox on my devices. FF has been a long time favorite and is usually set as my default browser but if stuff like this is going to continue, I can change that real fast. There are plenty of other browsers that work just fine and have decent customer support.

I have a notice in the bottom right of my Thunderbird screen stating 103mb of 110mb IMAP total (93%) has been used.

I presume there will be consequences should this reach 100%!

My mail server is showing no issues of quotas being reached.

Is this an issue that relates to Thunderbird quotas?

Can anyone advise how I can reduce the 103mb total that is being shown?

Many thanks in advance.

Everytime I load Firefox the bookmarks sidebar is not shown.

Navigating thus View => Sidebar => Bookmarks I can bring it up. It will stay visible for the whole of my browser session. However, after I've closed this session and started another. the bookmark sidebar is missing again.

How can I make the bookmarks sidr be available all the time?

FF 127.0.2 OS Windows 11 Pro v 24H2 Build(26100.994).

Good morning. I have been unable to receive e-mails since 30/05/2024. Has the fact that I received an e-mail message from "Mail@voice" <mboudreaux@firmgroupagency.com> on 31/05/2024, got to do with the problem. I would be grateful could help solve the problem. Thank you. Emyr Davies.

So I do not have the settings for cookies or history to be cleared i disabled that and I made sure it should save but no matter what I have to go through the struggle to sign back into everything. I've tried every fix like making a account then signing out or changing the settings nothing has worked. It's really annoying if anyone knows how to fix it that would be great

• Firefox 127.0.2 (64 bit), Windows 10, all extensions disabled.
• Tested also with a clean portable version (same Firefox version).

In private mode, on Google Images, large images (in the preview pane: if you click on an image in the search results) are sometimes (but not always) blurry. This is not the case in the "normal", nonprivate mode.

It works fine on Android, and other browsers also work fine. I have had this issue for a very long time now, but only now realized that it's a private-mode issue.

Example, which is reproducible for me: Search "site:linkedin.com new york" on Google Images and pick an image with a sufficiently large resolution.

I really like FireFox mobile, but the amount of misspelled words is starting to become an actual problem for me.

I use a Samsung S8 with Android 9 and whatever predictive text functions it has are turned off because I find them beyond grating and it's just not how I check for spelling errors.

The reasoning to this function being ommitted was (last time someone asked the question) due to space.

Why can't this be an official plugin that people can add?

I'm supporting FireFox entirely for ethical reasons (the only non-chromium browser that still cares about privacy) but I just can't type like this anymore.

Will something be done about this function missing?

i need help to get new certificate https://www.internet.umwalimusacco.rw/#

Peer’s Certificate has expired.

HTTP Strict Transport Security: false HTTP Public Key Pinning: false

Certificate chain:

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My outgoing email stopped working suddenly. Incoming email works fine. I sent an email with a large attachment. It sent but after that I could not send anymore emails. I checked my password and server settings nothing has changed except I can't send email. I get a pop up window that asks for my password but after entering my password and hit enter I get another pop up window that says login failed please enter new password. The password works fine when I go AOL mail and enter it.

It has stopped working. Starting 2 weeks ago, Thunderbird keeps saying "Login to server imap.aol.com with username stuart_jones@verizon.net failed." I don't know what to do.

I've been using Firefox since the very beginning, and try to contribute to support it and Thunderbird when I can. But today, in order to get messages from my health care provider at Kaiser Permanente -- kp.org -- and get a document I needed for physical therapy, I had to sign in via Microsoft Edge in order to log in to my member account. On my Windows 11 Pro computer, I kept getting the message shown in the attached screenshot = "this page isn't redirecting properly".

I WAS able to sign in to kp.org from my mobile phone, but couldn't download the document from there. But at least I was able to send an message to my doctor asking them to send me the document via snail-mail.

At first I thought the problem was the Kaiser web site (which admittedly is pretty gawdawful). Didn't have time to pursue it last week, because I was attending an all-day class Mon-Fri. Finally today, when I got the same Firefox error message, I tried to access kp.org via Microsoft Edge. Sure enough, it worked.

Then I searched Mozilla support, and found a closed message thread indicating that the problem had theoretically been "solved" by some sort of programming fix as of June 12th or thereabouts.

I do NOT want to switch to a browser maintained by Monopolists'R'Us. I still bear a grudge because about 30 years ago they killed or marginalized two of my favorite programs (Lotus and WordPerfect) by giving away Excel and Word for free with Windows. Even if I LIKED Microsoft, the default user interface is cluttered with too many cutesy-poo widgets and AS (artificial stupidity) "help" that I do not want. But I'm an old lady (84), and if I need to communicate with my health care providers, I will have to use whatever method works, no matter how much it galls me.

Hope you guys can find a fix to this problem that works for EVERYBODY (including me). Thanks for your attention.

Is there a keyboard shortcut to remove cookies from the website? I mean the page I am currently on. And if there is no such shortcut, can I somehow create one myself?

I recently bought a new laptop and didn't import Firefox to the new one. Now I can't access my passwords etc on Firefox because it asks my for my primary password. I have no idea what that might be. Does anyone know if there is any way to recover the passwords please?

For about the last 5 days I am not able to use Google Search on my MacBook Air using Firefox. My start page is Earthlink. I keep getting this error message ( Application error ; a client side-exception has. occurred ( see the browser console for more information ). My email is west47916@earthlink.net. Could the problem be Earthlink or Firefox.

When I put a video or an image gallery to full screen, the navigation buttons, clock, and status bar don't hide.

They often appear as though they're going to hide, for a split second, but frustratingly bounce right back into view.

On rare occasions, it seems to be random chance, the status bar, clock, and navigation buttons do hide, but I don't know how to get them to hide every time.

I've already tried disabling picture in picture for the app but that has not helped.

What are the reasons the buttons and clock would not hide in full screen? How would we go about fixing things?