Thunderbird Community Forum

Thunderbird recently upgraded (?) to Version 15 on my Windows 10 laptop. Since them, when I go to look at the "Trash" folder, I get the message: "Unable to open the summary file for Trash on username@gmail.com. Perhaps there was an error on disk, or the full path is too long." I was able to fix it temporarily by restarting Windows 10, but the error is back a few hours later.

Dear All,

I think that is a compability problem of Citadel with Thunderbird email client.

After several steps to try to solve the problem I found that Citadel is not compatible with the last version of Thunderbird.

I tried Linux (Centos 9) and Windows Thunderbird. I tried my affiliation network and with my mobile hotspot.

I can send emails with my Android email client.

I am thinking to make a downgrade of Thunderbird. I have there all my emails from always.

But first I have to backup everything of Thunderbird. Time consuming task.

Some help is needed.

Luis Gonçalves

I have noticed an issue with lists (bullet & numbered) for a while now and thought it was about time I checked to see if it can be sorted!

If I start a new message and there is no text and then I press the Bullet button then this is OK.

However, if I.....

• Start with a blank message
• Type a line of text
• Hit Return twice
• Press the Bullet button - this moves the cursor up to previous line
• Press the Bullet Button - this moves the cursor up to the end of text on previous line
• Press the Bullet button - this put a bullet symbol at start of the line of text

This makes it very frustrating trying to add a bulleted list in the middle of a message.

I saw a previous thread when the OP was having the same problem and his solution seemed to be connected with his HTML signature, but I don't have a signature set up.

This is version 115.9.0 (32-bit) running on Windows 10.

Any suggestions would be gratefully received!

I use Thunderbird on Windows 10; I have a verizon.net email account which I access through Thunderbird. Verizon.net email is transferred to the server from AOL Mail, and I have been able to get and send my emails on Thunderbird at verizon.net for years. This week, after Thunderbird's latest update, I have not received any incoming mail on Thunderbird, but I can see my emails on AOL Mail. The technical expert I consulted deduced that the problem is with Thunderbird such that AOL is not connecting to the incoming mail server, even after the password was changed. I can send messages successfully from Thunderbird; the outgoing mail works.

Outlook sent me an email on 3rd July stating "Update your sign-in technology before September 16th, 2024 to maintain email access."

As of today, 23rd July 2024, I am unable to access my Outlook email account through Thunderbird as it repeatedly asks me for a new password. Is there any way to resolve this and continue receiving my Outlook. com emails through Thunderbird?.

I do not want to access my emails through the Outlook app.

Version of Thunderbird I am using is 115.13.0 (64-bit), on an M1 Macbook Pro running Mac OS Sonoma 14.5.

Thanks for your assistance.

Paul Keegan.

My Thunderbird just updated itself to 128.2.0esr, and now every time new mail arrives it plays a sound even though "Play a sound" is not checked in settings. I tried enabling the setting and then disabling it again, but to no avail.

Help!

Some of my searches show emails that were in folders I deleted a long time ago. When I click 'Show results as list', it's empty (which is what I expect). How do I keep Thunderbird from showing the emails in deleted folders in the results I get?

This there a "Global" Message Filter Rule where you can change an Apply Filter When: to ALL your Message Filters?

Example: I'd like to add "Periodically, every 10 minutes" to ALL my current Message Filters. Currently, it looks like I have to Edit each and every one of them?

Thank you in advance.

Hi

In Thunderbird version 128, the table view displays the subject line with different font colors based on tags, as shown in the example below.

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2024-07-30-07-16-08-b0bfa9.png

I’ve seen at Thunderbird's release notes that Thunderbird supports displaying different font colors based on tags in the card view, as shown in the example below.

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2024-07-30-07-28-44-d4881a.png

However, in my card view, the subject is displayed in white font, and only the tag label is highlighted, as shown in the example below.

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2024-07-30-07-20-48-f841b4.png

I would like to know if the card view in 128.0.1esr (64-bit) on Windows 11 has the capability to display the subject line with different font colors based on tags. If it does, could you please advise on how to configure it?

I successfully changed the authentication method for my SMTP server to OAuth.

But when I try to set my IMAP server to OAuth, I get this error message:

The IMAP server imap-mail.outlook.com does not support the selected authentication method. Image attached. Note: I couldn't capture the whole image, as Firefox insisted on displaying the error message at the bottom of the screen where I could only see half of it. But I confirmed OAuth was the issue by changing it back & forth several times.

I thought we had to change both SMTP & IMAP. Did I misunderstand something?

I can’t complete the steps to change to OAuth for my Hotmail account.

The Microsoft site says to change the Authentication Method on the SMTP Server dialog to OAuth. But the authentication method drop down list doesn't include OAuth. Here are the only options in the list:

• No authentication
• Normal password (this is the one I currently use)
• Encrypted password
• Kerberos / GSSAPI
• NTLM

I use Windows 11 and Thunderbird version 128.20esr (64-bit), Windows.

How do I fix this problem?

Good morning, On 20/07 I noticed that Thunderbird duplicated all the defects. The option to remove duplicates does not work - no duplicates found. How can I fix this?

Dear community, I have recently updated my Thinkpad from kubuntu 22.04 to 24.04, which included an update of thunderbird to version 128.1.0esr (and a switch to a snap package).

However, when I type into the quick filter bar, (i) the whole thunderbird GUI freezes until the filter was applied to my several thousand emails, (ii) which also seems to take much longer than before. Before the update, the filter took maybe ~0.5 seconds or less, it now takes ~4 seconds. A lot for just a few thousand emails. Btw, the same happens if I empty the quick filter field. Just that it seems to take now even longer until it shows all of my emails.

I don't know if anyone can help. I feel more this could be something for a bug report?

Thanks a lot in advance, Matthias

I converted as advised and then updated to the newest version. I lost everything except the messages: the Address Book, Tags, Message Filters, and Folders are all gone. This is a disaster after 15+ years with Thunderbird. It started when I copied the folder "profiles" from my laptop to my PC for the 1,000th time. Is there a simple step-by-step solution? Without the history or apologies etc. etc? Just "do this?" My solution now is to do all my email on my laptop. Ugh!

Hi community, I have browsed a bit in the web but haven't found a solution.

I'm a long-term Thunderbird user having this as my to-go-mail-client on every computer since almost 20 years and have always been happy with it. However since the last major update to 128.0.1 my Thunderbird has become very unresponsive whenever I start it or I receive an email.

I have 3 mail accounts in my Thunderbird set up. Two accounts are using POP, these seem to work as expected. The third account is a (company)-Google account that syncs mails via IMAP. Whenever I receive an email with this Google-account I see the blue loading bar at the bottom-right of the UI and this takes a while to load (even when receiving only one email), as long as this loads my Thunderbird is "Not responding". After approximately one minute I can read my new email and work as always (until a new mail comes in and it becomes unresponsive again). Needless to say that this is not very great for working productive and I hope to find a solution, so I don't have to get used to a new mail client.

Currently I'm on 128.1.1 on Windows 11, as said this issue started with the update to 128.0.1 some weeks ago.

Happy to provide more details or test some steps if someone has a helpful idea how to improve things

Hi. Having become frustrated with BT mail I recently installed Thunderbird on two laptops. One laptop runs on Window 11 and the other Linux Mint 21.3 Virginia. If possible I would like to link the Thunderbird calendar on the two machines. I have tried to Google the subject but any discussion/guidance on the issue was beyond my technical competence: which is very limited! From my reading I came to a view (possibly erroneously) that if I maintained the BT calendar I could somehow sync this with the Thunderbird applications on the respective laptops. I would appreciate guidance on whether this is in fact possible and if so is there an idiots guide to doing it? Thank you Tim Ballycarn

TB 128.2.0esr (64b) Setting a decent Date/Time format should be easy, it's not. This is what I tried - https://support.mozilla.org/en-US/kb/customize-date-time-formats-thunderbird I added these formats to Config - intl.date_time.pattern_override.connector_short = {1} {0} intl.date_time.pattern_override.date_short intl.date_time.pattern_override.time_short They had no effect, see screenshot for before and after. 08:42 for today's time and date = good. 9/3/2024, 09:11 the comma is unnecessary, I want it gone, otherwise good. Monday, September 2, 2024, 17:12 after 7 days ultra verbose? Am I missing something?

firstly, i'd like to say this isn't really about settings, well it sort of is, it's about layouts, but there's no heading for that. sorry!

i've just gone from version 102 to version 128. for my use of Thunderbird, nothing much seems to have changed, except some things are now harder. (such is progress!) i would like to see the columns in message lists as proper columns, with headers you can click on. so only one line per message, as it used to be, would suit me just fine. that way i can compare things in the list, which i would say is really important. you can change the sort, and easily see how it effects things.

does anyone know if is there any way to achieve this? i can't see anything in Settings or View. thanks so much.

Some of my older emails, which were in HTML, now appear as text with full headers and formatting data, making them unreadable. How do I convert them back to HTML?

Thunderbird 128.2.0esr (32-bit)