Thunderbird Community Forum

When I open Thunderbird (Mozilla), my files are not current. In other words, the most recent emails, probably since the last time I used Thunderbird, in my file folders are missing. I have tried changing the server settings but I think they are correct. Please be patient with me, I am unfamiliar with all the terminology, etc. Also, when I first enter Thunderbird, it does not recognize my password. A window opens with the message "Login to server imap.postoffice.net with username john.fn@usa.net failed." That message also appears when I click on Get Messages. Thanks for any help.

I am confused by Local Folders and have never deliberately used them.

Due to a problem with sending outlook emails I have removed all the accounts and reinstalled Thunderbird but first in the list is Local Folders - which maybe preventing me seeing all in boxes unified - so how do I get rid of the Local Folders accounts or atleast make it the last in my long list of email accounts?

Some help regarding sending from Outlook.com accounts willl also be welcome - but I seem to have a Microsoft problem as Hotmail emails are being sent without problems.

I am not IT competent.

I use Thunderbird Mail, I have two email accounts, a gmail and an icloud. Now a problem has occurred, all subfolders for icloud have disappeared from Thunderbird. I had different folders of saved correspondence, but now I just see Inbox, Archive and thrash. Anyone know what I can do to get those folders back, for gmail account everything is ok

I've been on Thunderbird for almost 20 years and a Mozilla fan. Have evolved a fairly elaborate configuration of local (POP) email folders, rules, calendar, and accounts to manage & organize email activity, retention, archiving, etc. I've not had to deal with Profiles in previous upgrades and don't have much experience with it.

The recent Oct 1 push of Firefox & Thunderbird 131.0 releases took me by surprise. I was able to re-implement the previous Firefox profile to recover bookmarks, cookies, passwords, etc. However, when T-Bird warned that 131.0 was Beta & unsupported I took the suggestion to download & install the current supported release: 128.3.0 (I was on 128.2.3). Then hell came.

Once downloaded, installed & launched, Thunderbird 128.3 cautioned the new profile created with T-Bird 131.0 was incompatible with previous versions and that I should create a new one, which I did. Still could not get new T-Bird to recognize previous profile, so I tried uninstalling, downloading & reinstalling 128.3 multiple times, each time prompted to create a new profile before proceeding. I tried to follow the previous profile restoration process detailed on support forums & articles, but none seemed specifically relevant to my situation.

I located my profiles in the appdata roaming profile folder, including what I think are most recent based on size of mail folders. Can't determine whether I had just one or several in use due to the extent of my setup. Could really use some help & advice to: 1) Determine which profile was in most recent use prior to T-Bird upgrade. 2) Whether more than one profile was in use. 3) Re-implement the profile I was using on T-Bird 128.2.3 with my new 128.3.0

Regards & many thanks in advance, John C Houston

PS You'll ask why I would upgrade to 131.0 from 128.2.3. Answer: it was on auto-update and 131.0 is what was pushed. No more auto-updates for this guy!

I have had two Gmail accounts on Tbird for about a year with no problems. Now I get unpredictable or no results trying to send or receive messages from the newer account. A message mentioning unsuccessful server authentification is the most common. "we have sent your message but not mentioned it in the "sent" folder due to connectivity problems" also occurs. I have absolutely no problem on iOS mail or Tbird running on MacOS. To the extent that I can decipher the iOS settings, there is no difference.

Good morning, I am a cave man when it comes to all things computer so please bear with this simple question. Opened up T-bird e-mail and got a message that the monthly releases are not considered to be stable for general use and to download the latest stable version of T-Bird as it looks like something new was released in the last week? Would it be as simple as downloading the latest version/update? Will it be safe to do this or alter anything else on my computer besides going from the beta version to the latest stable version? Sorry for the trouble, but a little anxious downloading something that I'm not sure of. Thanks very much for the help.

Tony

I DON'T want my email account password to be saved anywhere in Thunderbird and I DO want to have to enter the password each time I start up Thunderbird anew. However, my password is being retained. I've deleted the password entry from Settings & Saved Passwords but seem to have to do that every time before I close down. Where/how can I ensure I have to enter my hotmail password each time I start up Thunderbird please?

I'm about to find a new mail client...now when I manually try to download my mail from ANY outlook server I get a certificate warning that when I try to get or make an exception since I've had these outlook email addresses for eternity, won't cooperate. it says "you are about to over ride how Thunderbird identifies this site. legitamate sites such as banks, stores or other public sites will not ask you to do this." then shows the location of outlook.office365.com:993 and says " this site attempts to identify itself with invalid information." then says "unknown identity" "the certificate id not trusted because it hasn't been verified as issued by a trusted authority using a secure signature" then asks if I want to permanently store this exception but when I click "confirm security exception" it apparently doesn't work because I still keep getting that message... Oh and I can go through a browser and Windows mail and they both work just fine. It's only through thunderbird I have these issues..help

My Thunderbird has suddenly become corrupted and I can't read my emails. I enclose a screenshot of a message which I am presently unable to delete.

Can anyone help please?

jack

As of September 30 my email password seems blocked - cannot receive or send emails I have an account with Microsoft - I pay $19.95 per year, have a microsoft password

My Thunderbird Email was on auto password sign in when I would boot up, a couple of days while in start up mode on my computer my area had a blackout. When the power supply returned my Thunderbird Email would not start up and requested my password which I have forgot as it is a while since I last used it. Could someone please advise how do I reset my password in Thunderbird... Thank You Derek

please see attached msg. annoying distracting symbols by default inside search screen. why? I know command-K bring up some somehow useless search screen but the rest... annoying - it attracts attention as a new item and clutters the view and serves no purpose it's control command K

Suddenly many messages to me from all sorts of different senders are coming up as being sent by me to me.. If I reply it is working to the correct email. This is getting worse rather than better...... We are using "MAC Book"

We cannot understand why this is suddenly happening.

Karen Philippson Pollock

It seems a new version of Thunderbird was updated and installed today. Although the new message button seems to be working it looks like a dark black button. How can I change the color setting so it is readable?

Dear Thunderbird team I am an avid user of TB (home desktop Windows PCs), but I have been resting on my laurels on v78 for a few years now. I know, shame on me. I would like to upgrade to a stable "modern" release (emphasis on "stable" please). Can you please advise if I should aspire to end up on 115 or 128, and how I might get there ? From reading some older blogs, there is advice that says.... first go to v91, then v102, then v115, and so. That seems a bit tortuous, but I am happy to do so if that is still the recommended approach.

Also, can you advise on how I manage my Profile through all this, do I need to do various exports/imports as I move through these different versions, etc.

Many Thanks

As of 3 days ago I am finding that all emails and spam I get are all missing logos as well as anthing not script. Many are just blank and right click produces nothing. Dont know what you did but please undo it, Im not in the mood to go find another email host. Thank you

I got an email from Microsoft saying my Live.com or Outlook.com email accounts won't be supported in Thunderbird UNLESS I change the settings to OAuth2 in incoming and outgoing server settings.

I even REMOVED the email account and re-added it making sure it was OAuth2.

But for my live.com & outlook.com email accounts I continually get prompts for passwords from Thunderbird. Sometimes I can't even click the RED X at the upper right to shut the prompt down. I just happens over and over until I give it what it wants.

I am tempted to shut down all Microsoft email accounts and switch to Gmail.

I have Thunderbird version 115.12.2 (64-bit) I used Windows 11 23H2 build 22631.3810 Windows Feature Experience Pack 1000.22700.1020.0

Any idea how to stop these prompts?

I like Thunderbird much more than any other email program I have ever used, and would like to keep it

hi

can't associate files with thunderbird even thougfh the association is set correctly. error just says i should make an association etc its updated and addons turned of anyone got any ideas, thanks