last ten days constant crashing - reply, new message commands don't work (win10)

TB was working great until ten days to two weeks ago. Now it constantly crashes, crash reports fail to send, can't open emails, reply or forward, nothing works and then … (read more)

TB was working great until ten days to two weeks ago. Now it constantly crashes, crash reports fail to send, can't open emails, reply or forward, nothing works and then it crashes again. I have had complete virus scans, malware scans, threat scans done and none are detected.

What happened? I love TB but it no longer works.

Asked by annk2021 6 days ago

Last reply by annk2021 47 minutes ago

Adding addresses to a Personal Address Book uses the wrong entry from the general address book if there are entries with the same address

I'm managing some tasks for a club and try to set up a personal address book containing all the members. I found, that TB 128.4.2esr (64-Bit) silently ignores added membe… (read more)

I'm managing some tasks for a club and try to set up a personal address book containing all the members. I found, that TB 128.4.2esr (64-Bit) silently ignores added members, like couples, who use the same mail address. The solution I tried is to add another address entry addressing both of them in the name field. Ending up with three entries in the general address book with identical mail addresses. Now, adding the entry with both names to the Personal Address Book doesn't show this entry but one of the other two with the same address. Any solution for this kind of (minor) problem? Thank you!

Asked by florian55 1 hour ago

Thunderbird suddenly won't download from one of my email accounts

My Thunderbird on one of my computers has decided it won't download any emails for one of my email accounts, as of Nov. 1, 2024. I have several email accounts in Thunder… (read more)

My Thunderbird on one of my computers has decided it won't download any emails for one of my email accounts, as of Nov. 1, 2024. I have several email accounts in Thunderbird, and only one email account doesn't download. It starts the process by logging in and saying it download 1 of x# of emails, and then it just stops downloading without giving me any error message.

I have the same Thunderbird email account on another computer and it works just fine. So it's obvious related to the one computer and one installation of Thunderbird.

Is there anything I can do to figure out how to fix this problem?

Asked by jmaze1 4 hours ago

Last reply by jmaze1 1 hour ago

Thunderbird Email restore

I need an EXPERT in Thunderbird email program to restore emails that are in my profile, but not accessible. I am willing to pay if you are an expert. Please email me at… (read more)

I need an EXPERT in Thunderbird email program to restore emails that are in my profile, but not accessible. I am willing to pay if you are an expert. Please email me at fr33dom1@att.net

Asked by fr33dom1971 2 days ago

Last reply by fr33dom1971 1 hour ago

thunderbird sees momentarily but fails to download emails

I've had 2 problems with Thunderbird for .5-1 year now. I'll make a separate post on the 'lost password' issue later. For this post, I'll focus on the failure to downlo… (read more)

I've had 2 problems with Thunderbird for .5-1 year now. I'll make a separate post on the 'lost password' issue later. For this post, I'll focus on the failure to download emails issues.

When I do a send/receive (for all accounts), I will see for an account the name turn blue momentarily (indicating a new email), but that will disappear quickly and no email will be downloaded. When I go to webmail for that account...there is a new email in the inbox that failed to download. Further attempts to download are futile. This has happened with multiple accounts and multiple senders, and the only solution I've found is to move all the emails to local folders, delete the account, re-setup, and move the older emails back. Then it will download the email at issue (indicating to me it is not an issue with the email itself). Deleting the global-messages-db.sqlite file doesn't solve the issue. Anyone know why this is happening and how to stop or at least fix it easier than my solution?

My gut says that the email is downloading, but is getting marked wrong somehow. The emails are not in any other folders that I've detected--they're not going to straight to trash. In thunderbird, all junk settings are off. the 'global' box is unchecked, as is the box in the specific account.

As for the details, it happened today and after I updated to the latest version 128.4.2esr, but that didn't help. It would have been the prior version before updating. Win 11, 1 yr old computer with no hardware issues. The computer is generally up to date...at most a version or so behind--I don't always update IMMEDIATELY.

I have 9 accounts--5/4 Pop3/IMAP. I use the pop3 mostly and that's where the issues are (solely). Also, Thunderbird data is on a NAS on a LAN. I understand that is not preferred, but I've been doing that for a decade or more without issues (until recently). I have my own domain, and that email system uses cpanel. I've had that for years without issue...again until now. I've made no changes on the email server end-that'd be beyond me anyway. And its intermittent--fairly rare, say 1 in 500 or more emails? No encryption.

Any help would be appreciated,

Thank you

Asked by 1timebs 2 hours ago

Single mail folder export

I installed TBird on a new computer. I've re-downloaded the inbox from the mail provider, but don't know how to get the items in the Sent folder. Is it possible to expo… (read more)

I installed TBird on a new computer. I've re-downloaded the inbox from the mail provider, but don't know how to get the items in the Sent folder. Is it possible to export the contents of only the Sent folder on the old computer, and import into the new?

Asked by Lake Rat 3 hours ago

Last reply by Lake Rat 2 hours ago

copy of email going to the wrong sent box

I had to delete one of my email accounts and reenter it. Now when I send an email from that account the copy goes into another account sent box. I have checked both accou… (read more)

I had to delete one of my email accounts and reenter it. Now when I send an email from that account the copy goes into another account sent box. I have checked both accounts and everything looks good

Asked by sales453 1 day ago

Last reply by sales453 5 hours ago

Thunderbird Inbox display of messages

I know the mail server I use has many more years of email messages saved in the inbox than I can get to display when using thunderbird. The thunderbird inbox seems to li… (read more)

I know the mail server I use has many more years of email messages saved in the inbox than I can get to display when using thunderbird. The thunderbird inbox seems to limit to about the last 2 years of messages. How do I get to earlier messages? Many thanks for your help.

Asked by zyghilwoj 19 hours ago

Last reply by zyghilwoj 5 hours ago

Message Filters - Body Contains - Not Working - Thunderbird 128.4.2esr (64-bit)

I am trying to apply this filter but unsucssesfylly. I am looking for a exact number that appears in the message, to move the e-mail to a specific folder. I've already ch… (read more)

I am trying to apply this filter but unsucssesfylly. I am looking for a exact number that appears in the message, to move the e-mail to a specific folder. I've already checked usind CTRL+F and it appears. Any suggestion? Here are some pictures.

Asked by Gustavo Nedel 1 day ago

Last reply by Gustavo Nedel 8 hours ago

thunderbird version 2024 - toolbar customization: missing: "delete" and "junk"

From : rony mesken, toni depape rm@mic.be  ; tdp@mic.be thunderbird version 2024 - toolbar customization: missing: "delete" and "junk" Dear , we send a … (read more)

From : rony mesken, toni depape

rm@mic.be  ; tdp@mic.be

thunderbird version 2024 - toolbar customization: missing: "delete" and "junk"


Dear ,

we send a note as i handle average day, some 1000 emails in thunderbird.

for handling this , we use thunderbird last 10 years, where as the mail toolbar is:

previous - next - (delete ) - (junk )

In all versions up to 2023 , we would install above 4 (four ) settings on one line after each other.

In the new version from 2024 , the settings between: ( ) , are no longer in the main possibilies, but

we must use these settings on the line under; which takes far more time than all on one line.

Is it possible to have the ( ) settings, in the next new version , back again , like before ??

Nice greetings,

rony meskens

rm@mic.be or rm@micetap.com

Asked by tdp60 6 days ago

Last reply by tdp60 11 hours ago

Mail continually going into junk, even when not marked as junk or in my address book.

I am getting very frustrated with the junk mail. I have very important emails ending up in junk. They aren't marked as junk but they are still being put in junk. Most are… (read more)

I am getting very frustrated with the junk mail. I have very important emails ending up in junk. They aren't marked as junk but they are still being put in junk. Most are in my address book so shouldn't be there at all. Even when I mark them as not junk, they still get put in junk. I've reset the adaptive junk and it makes no difference. I've even turned off all junk settings and they still go into junk! I'm totally at a loss as to what to do. Please, can someone help? I'm seriously considering giving up on Thunderbird and using a different email client.

Asked by barbturnbull60 1 day ago

Last reply by barbturnbull60 11 hours ago

Dark Theme Makes the Mail Body Parts Unreadable

Hi folks, thanks for the amazing Thunderbird on Android. I have a couple of observation I'd like to share. 1. When the device's theme is set to dark and Thunderbird fol… (read more)

Hi folks, thanks for the amazing Thunderbird on Android.

I have a couple of observation I'd like to share.

1. When the device's theme is set to dark and Thunderbird follows, some parts of the email body becomes unreadable. This is not the case with Gmail (this is a Gmail account). I am attaching screenshots for this (1.jpeg for Gmail, 2.jpeg for Thunderbird). Is this an expected behavior?

2. The app seems to use green and violet colors for email body by default. And, it misses some of format colors of the email body itself. That is something I do not prefer. Is there a reason why Thunderbird chose this color and formatting? Is there a way to change the colors? Again attaching screenshots for this (please note the arrows I made especially, 3 for Gmail and 4 for Thunderbird and two others I did not number showing the green format (from Udemy)).

3. There are format problems with the Thunderbird (5 for Gmail and 6 for Thunderbird). Are these expected? It makes reading and seeing the mail problematic.

4. I think there is a problem with the way notification times are shown on Thunderbird. In the screenshot 7, you see that notification timestamp for Thunderbird is shown as 14:07. However, none of the emails shown just below have that time. Why would that be the case?

5. Lastly, even though the setting is set for Push, my emails come on average 10-25 minutes later than Gmail app itself. Is this also an expected behavior?

Thank you.

Asked by ukergin 12 hours ago

Thunderbird check destination domain

I am dislexic and sometime mis-type the destination domain address. Can I get Thunderbird to check the domain exists before sending it to the mail server? I can't find … (read more)

I am dislexic and sometime mis-type the destination domain address. Can I get Thunderbird to check the domain exists before sending it to the mail server? I can't find an addon to do this. Sometimes there is a considerable wait before I get an error message back.

Asked by Peter Allott 1 day ago

Last reply by Peter Allott 13 hours ago

I can not create, delete or view peoperties of Folders. When ever I rey to create a folder I gate the following error in the error console:

Uncaught NS_ERROR_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsISpamSettings.spamFolderURI] canRenameDeleteJunkMail resource:///modules/… (read more)

Uncaught NS_ERROR_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsISpamSettings.spamFolderURI]

   canRenameDeleteJunkMail resource:///modules/FolderUtils.sys.mjs:367
   getCommandState chrome://messenger/content/about3Pane.js:467
   <anonymous> chrome://messenger/content/about3Pane.js:6346
   isCommandEnabled chrome://messenger/content/mailCommon.js:449
   doCommand chrome://messenger/content/mailCommon.js:704
   triggerCommand chrome://messenger/content/about3Pane.js:865
   onCommand chrome://messenger/content/about3Pane.js:842
   handleEvent chrome://messenger/content/about3Pane.js:326

FolderUtils.sys.mjs:367 extensions.screenshots.disabled

Asked by sdouek 1 week ago

Last reply by sdouek 13 hours ago

"Reply To" Behaves strange/wrong

As secretary of a bridge club I use "replay to" very frequently. To my surprise it behaves funny with version 128.4.2. When send to recipients and replaying to the reciev… (read more)

As secretary of a bridge club I use "replay to" very frequently. To my surprise it behaves funny with version 128.4.2. When send to recipients and replaying to the recieved email I see the screen where another account signature is used and the replay is not filled in. As this is send to about 100 people its not nice. Hope you can fix this.

Asked by Cees Bakker 2 days ago

Last reply by Cees Bakker 16 hours ago

No notification

Hello, I have authorised notifications in the Thunderbird application for Android, but I don't receive any when I receive emails. For your information, in Account Setting… (read more)

Hello, I have authorised notifications in the Thunderbird application for Android, but I don't receive any when I receive emails. For your information, in Account Settings > Notifications, I checked the first box "Notifications of new emails" and the fifth box "Synchronisation notifications". What's more, in the "Notification categories" section (further down), in the screen that opens before "Emails", the "Alert" and "Application icon badges" boxes are ticked, and there's a sound associated with the "Sound" heading. With all this, I don't get any notification of incoming emails. Thank you for your help, Kind regards,

Renaud E-mail: rsoubise@mailo.com

Asked by Renaud Soubise 21 hours ago