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This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

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Social Support

Social Support

Topic for any articles related to the Social Support Program.

Armada Alucinante - Respuestas Frecuentes

Este artículo contiene las respuestas frecuentes para la Armada Alucinante.

Actualizado por última vez: 28/1/15

Cómo contribuir a la ayuda social

Descubre cómo puedes ayudar a los usuarios de Firefox en las redes sociales a través de Social Support

Creada: 19/9/22

En inglés

Social Support - Guidelines

Social Support - Contributor roles

When to respond to a controversial tweet as a Firefox Advocate

How to be a Social Support Moderator

Social Support - Configure tools and workspace

Mobile and Social Support escalation process

Social Support - Tagging guidelines

Social Support - How to use the tool

How to obtain a shortened mzl.la link

Social Support - Responding from @FirefoxSupport

Social Support - Responding from personal account

How to help with non-English conversations on Mobile and Social Support

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