This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I get the following error message when I try to receive e-mail in this hotmail account: "Configuration could not be verified – is the user name or password wron

  • 1 respuesta
  • 2 tienen este problema
  • 23 visitas
  • Última respuesta de Matt

more options

I have tried to add a hotmail account to Thunderbird because my Internet provider will stop e-mail support in the near future. I was able to add a hotmail account to Thunderbird, but I get the following error message when I try to receive e-mail in this hotmail account: "Configuration could not be verified – is the user name or password wrong?" (The hotmail website receives the e-mail.) User name and password is certainly correct. I have a 8.1 OS. Thank you.

I have tried to add a hotmail account to Thunderbird because my Internet provider will stop e-mail support in the near future. I was able to add a hotmail account to Thunderbird, but I get the following error message when I try to receive e-mail in this hotmail account: "Configuration could not be verified – is the user name or password wrong?" (The hotmail website receives the e-mail.) User name and password is certainly correct. I have a 8.1 OS. Thank you.

Todas las respuestas (1)

more options

got an anti virus that thinks it should scan email. Turn that function off.

Have a firewall, check that Thunderbird has full internet access, not some Auto rubbish that somehow fails.