This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

It seems that my bookmarks are no longer in my sync account?

  • 1 respuesta
  • 1 tiene este problema
  • 14 visitas
  • Última respuesta de cor-el

wyj1017146866
wyj1017146866
more options

I've been using nightly on windows preview for a long time, I reinstalled several times and it worked well. Recently reinstalled windows and logged on my sync account and found nothing synced. I checked the status at https://status.services.mozilla.com/ , where I found nothing wrong. After that I installed ff mobile on my phone and sync, only my recent added things synced.

...well...so is there some method to get my bookmarks back?

I was using a proxy before and this time I've got no access to it for I'm in China... Will the location affect which server I'm connecting to and in turn change what I got synced? If so can I fix the problem by modify about:config or sth. like that?

Firefox nightly 38.0a1 , on windows preview 9926

I've been using nightly on windows preview for a long time, I reinstalled several times and it worked well. Recently reinstalled windows and logged on my sync account and found nothing synced. I checked the status at https://status.services.mozilla.com/ , where I found nothing wrong. After that I installed ff mobile on my phone and sync, only my recent added things synced. ...well...so is there some method to get my bookmarks back? I was using a proxy before and this time I've got no access to it for I'm in China... Will the location affect which server I'm connecting to and in turn change what I got synced? If so can I fix the problem by modify about:config or sth. like that? Firefox nightly 38.0a1 , on windows preview 9926

Todas las respuestas (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check via the about:sync-log page if there is a sync log that reports problems with the bookmarks engine. you can open about: pages via the location/address bar.