Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Issues sending emails. "Can't connect to outgoing server (SMTP)

  • 1 respuesta
  • 1 tiene este problema
  • 11 visitas
  • Última respuesta de christ1

more options

I started having issues with my Thunderbird account a few months ago where it tells me one of two errors. "Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP)" or it asks me to re-enter my password for that email. All of my passwords are saved and if I close and reopen Thunderbird sometimes it resolves these issues for a day or so before they return. Sometimes if I receive the error, then save the email, close it out and reopen it will mail out just fine. Also when I do reenter my password sometimes it works, and other times it will not accept the password, even though I am 100% certain it is being entered correctly. Beginning to be very frustrated by this.

I started having issues with my Thunderbird account a few months ago where it tells me one of two errors. "Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP)" or it asks me to re-enter my password for that email. All of my passwords are saved and if I close and reopen Thunderbird sometimes it resolves these issues for a day or so before they return. Sometimes if I receive the error, then save the email, close it out and reopen it will mail out just fine. Also when I do reenter my password sometimes it works, and other times it will not accept the password, even though I am 100% certain it is being entered correctly. Beginning to be very frustrated by this.

Todas las respuestas (1)

more options

Check with your email provider about this.

Also see https://support.mozilla.org/en-US/kb/cannot-send-messages