This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Switch from pop to imap

  • 2 respuestas
  • 1 tiene este problema
  • 2 visitas
  • Última respuesta de Mikebanx

Mikebanx
Mikebanx
more options

I have followed instructions and have created an Imap account and kept the old POP account, but I'm now seeing a message about duplicated accounts and cannot get any further.

I have followed instructions and have created an Imap account and kept the old POP account, but I'm now seeing a message about duplicated accounts and cannot get any further.

Todas las respuestas (2)

amanchesterman
amanchesterman
more options

Were these the instructions you followed? https://support.mozilla.org/en-US/kb/switch-pop-imap-account Did you remember to disable your POP account?

Mikebanx
Mikebanx Autor de la pregunta
more options

Hi there Thank you for helping, yes I did, I unchecked those two boxes (check new messages at start up & messages every xx mins) at least.

Cheers Mike